PaperThreadCreations

Please contact me if you would like a personalised or specific order :-) Turn around time for custom orders are 2-4 weeks minimum.

Store policy states no Refunds, Returns & Exchanges. However, it is important to me that you love your item as much as I loved making it. In the unlikely event that you are unhappy with your purchase, please contact me as soon as possible so we can resolve any issues :-)

Every effort has been taken to ensure that items are represented correctly, in particular the colours. However, please be aware that due to different computer monitors/screens colors may vary slightly from the picture.

Postage prices on listings are per item.
When purchasing multiple items, you will be charged postage on each item, however in most instances postage can be combined and therefore I will refund you a portion of the postage fees.
If unsure, feel free to email me a request for a postage quote. Remember to list the items you wish to purchase so I can give you an accurate postage quote :-)

All items post from Australia and can take anywhere from 1 week to 6 weeks for arrival. Items first arrive in your country then clear Customs. Unfortunately, Customs can delay the process. It is strongly recommended that you upgrade to tracked shipping at check-out. In the instance a non tracked item does not arrive, I must wait 12 weeks until a claim with Australia Post can be launched. In certain instances a refund will be provided only after Australia Post resolves the claim.