PatienceandLove143

Patience and Love Pet Treasures

Florida, United States 34723 Sales On Etsy since 2012

5 out of 5 stars (8109)

PatienceandLove143

Patience and Love Pet Treasures

Florida, United States | 34723 Sales

All Items

Samantha M

Contact shop owner

Samantha M

Announcement    ANNOUNCEMENT - Shipping times on all the listings is set to 3 weeks, meaning they will ship no later than 3 weeks from the date of your order. Some ship out much faster, others take some time and may ship on the 3 week mark. It all depends on the orders I have had come in for the day. Thank you very much for your understanding. I sew as fast as I can. I hope everyone loves the quality handmade items made for you.

****** Special ******
For USA addresses only... Use coupon code FREEUSASHIP in my store for free shipping on any order over 24.99. USA addresses only.

For international customers.... Use coupon code INTERNATIONALSHIP for a $3 off shipping on any order over 19.99.
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Announcement

Last updated on 30 Oct, 2018

ANNOUNCEMENT - Shipping times on all the listings is set to 3 weeks, meaning they will ship no later than 3 weeks from the date of your order. Some ship out much faster, others take some time and may ship on the 3 week mark. It all depends on the orders I have had come in for the day. Thank you very much for your understanding. I sew as fast as I can. I hope everyone loves the quality handmade items made for you.

****** Special ******
For USA addresses only... Use coupon code FREEUSASHIP in my store for free shipping on any order over 24.99. USA addresses only.

For international customers.... Use coupon code INTERNATIONALSHIP for a $3 off shipping on any order over 19.99.
***********************

Reviews

Average item review
5 out of 5 stars
(8109)

About PatienceandLove143

Sales 34,723
On Etsy since 2012

hand-crafted pet accessories

Patience and Love is unique shop providing a hand-crafted collection of vest and leash accessories for the avid pet lover. My creations started early 2012 where I created my own bandana pattern and has quickly grown to be a treasured collection of handmade accessories.

So who am I? I was born with crafting in my blood. My mother was the art teacher at the school I went to and as a kid I spent hours coloring and drawing pictures of things I could invent for my family members. I enjoyed sitting with my grandmas learning how to finger knit, crochet, sew, and knit at a very young age. Summers spent visiting in Alabama with my great grandparents allowed me the opportunity to watch my great grandfather creating wooden games, dolls, and canes. He taught me how to make the cutest crocheted slippers and we would make hand towels with crochet tops to sell for charity donations. I've always loved the creative process and it was a natural step for me to eventually have my own shop of handmade items that I love to create.

Thank you, my amazing customers, I have developed a busy little shop where I have been able to expand from my 1 single-needle embroidery machines to 2 large 16-needle embroidery heads. I am so grateful to all of you for your overwhelming support. Thank you, thank you so so much. Thank you for letting me do what I love. What makes me happy...and hopefully helps many fur babies find forever homes.

If you want to stay up to date, click the Facebook link to the right and see what's new!

~Samantha

Around the web

Shop members

  • Samantha M

    Owner, Creator, Designer

    Hi, my name’s Samantha. I am a designer, engineer, mom, and creator. I believe in doing what you love and helping others do the same. I work from my home based studio in Central Florida where I love creating, sewing, and my family.

  • Linda and Tommy

    Customer Service

    Linda and Tommy are helping me with straight forward messages (can you make me.... etc). Eventually I may have them assist with messages regarding open orders, but for now they are working on basic custom request replies.

Shop policies

Last updated on 05 June, 2019
All orders will ship 3 weeks from the date you order. I usually reply to messages on open orders with 14 days. Due to volume of messages, I do greatly appreciate your patience as I process thru the messages.

Our custom sewn items are all handmade with quality materials and top notch workmanship. Embroidered names or sayings can be added to personalize your item adding that special touch. Feel free to contact us with specific requests. Thanks for visiting and let me know if I can help in anyway.

Visit us on Facebook: http://www.facebook.com/PatienceAndLove.143

For shirts, bags, and other items for the humans... Please visit my other shop:
http://www.etsy.com/shop/PatienceandLove143a

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Send items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Digital downloads
  • Items on sale
Returns and exchange details
Please note, I hand make everything to order and - on most items- it takes me 3 weeks from the date of order to make your items and ship them. I do not accept cancellations or refund orders once placed.

I will do my very best to make sure that you are satisfied with your purchase, but I can only exchange an item if there is a significant flaw. Please inform me with in 24hrs of receiving your item. All items are handmade, sometimes small imperfections happen as they are a part of the process, making each item a one of kind classic. I cannot accept returns on customized items (embroidered items). By purchasing your item, you agree that you have read and understood all shop policies.
Payment
I accept credit card payments directly through Etsy as well as payment through PayPal. Florida buyers are charged sales tax.
Delivery
All items are subject to a production period (make time) unless other arrangements are made in advance. This time period is generally 3 weeks from the day you order. After that, your item is shipped and it will have a transit time the list office controls. Please keep in mind that I run this small USA business out of my home and it takes some time to make you quality, handmade items.

All items are shipped via USPS 1st Class Mail. Within the US, zipcode will determine arrival dates. If you need a guaranteed date, please check with me before purchase to make sure I can accommodate. Rushes and shipping upgrades are sometimes available.

SHIPPING TIMES:
While packages generally arrive sooner, I allow the post office up to 2 weeks for Domestic delivery & up to 4-5 weeks for International delivery before resending/refunding for non delivery. Thank you for your understanding!

Please remember that shipping around any holiday can be very unpredictable and Priority Upgrades are recommended to ensure faster delivery times!

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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, VAT, Taxes & Additional Postal Fees. The Tariff HS code for most of my products is 4201.00.30. Please check with your local post authorities to see what the assessed fees would be.
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Additional policies and FAQs
Custom orders are encouraged, let me know what you are looking for and I will do my best to accommodate! When I am tasked with the digitizing or designing any of the content of a custom order (patch, leash sleeve, sign, capes, including layouts, fonts, composition, etc), Patience and Love will be the intellectual property owner of all such content it creates on behalf of its customers, and unless otherwise agreed upon between the parties prior to ordering, Patience and Love shall have the right to reuse any such content in the satisfaction of any other order. This includes if a layout template was sent along with the order for reference and the final product looks like the template. The final design that is created by Patience and Love will be the intellectual property of Patience and Love. Patience and Love has rights to use any part or all of the design for other customers.

Patience and Love is not responsible for any injury or loss caused directly or indirectly by the use or misuse of our products.

COMMON QUESTIONS

QUESTION:: Do your leash sleeves have text on both sides?
ANSWER: Yes. All sleeves I make have embroidery on both sides.

QUESTON: Can you ship anything with the phrase I NEED SPACE to the UK?
ANSWER: Unfortunately I am unable to ship anything saying I NEED SPACE to the UK. I would be happy to do alternate phrasing for you, but I NEED SPACE is not an option. Sorry for any inconvenience.

QUESTION:: Can you design something for me prior to ordering?
ANSWER: Absolutely. Please be aware, that I fit design time in between paid orders. If I am working on sewing out a bunch of orders, it may take some time for me to finish a design for you. If you do not hear back from me in 5 days, please ping me again. I try hard to respond and get you a proof within that time!

QUESTION: Do you offer discounts for quantity buys for your leash sleeves?
ANSWER: Yes I do. I can message you a pricing sheet showing the price discount and the extended price available.

QUESTION: Can you add my logo to the vests?
ANSWER: Yes! I have an add on listing in the vest section of the store just for that! After I get the order and logo, I will send you a digital mock up for approval prior to stitching it out.