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Reviews
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Jerome on May 24, 2026
5 out of 5 starsThis is my second purchase of this collar and as before it's still a great buy. Thank you!
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Taylor on May 24, 2026
5 out of 5 starsthis collar is perfect for my dog. gorgeous red color, padded so it's comfortable for him, and the name plate looks great. Love how it attaches
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Theresa on May 24, 2026
4 out of 5 starsVery nice quality. The etching was a little fuzzy to me, but that may just be the norm for glass etching. They are still beautiful!
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Lisa on May 23, 2026
5 out of 5 starsGreat housewarming gift - thank you so much - highly recommended ⭐️⭐️⭐️⭐️⭐️
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About PersonalizationLab
Shop members
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Scarlett Bloom
Owner
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Robert
Customer Service
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Nancy
Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
How can I contact for fastest response?
You can use either Etsy Message system or email.
Contact email: etsy@personalizationlab.com
Contact number: +1 (323) 333-0504
My product delivered but it has typo on it. What should I do?
Please contact us via the Etsy message system. If we made a mistake we will send you a replacement without any additional cost.
If you provided a wrong customization (made a typo or autocorrected by phone) we can still send you a replacement but we may apply an additional charge (shipping cost+product cost).
Please double-check your customization details at the checkout before completing transactions. We will customize your order exactly what you provided.
Gift wrapping and packaging
I am sorry, we don't provide gift wrapping and packaging. But we can add a small gift note on the label. For Example: "Gift From Scarlett".
Please contact us right after placing your order to add that gift note. Please don't request a gift note via "Note to the Seller" section at the checkout
My order returned to the sender. What should I do?
Please contact us via the Etsy message system. If the problem is caused by the shipping service we will send you a replacement right away.
If you provided a wrong shipping address ( wrong apt. number, missing apt. number, invalid address, etc.) we can still send you a replacement. But we may ask for an additional shipping charge for the replacement.
If you forgot to change the shipping address at the checkout please contact us immediately. If we haven't shipped your order yet we can update the shipping address.