PixieHillStudio
Brighton, Ontario |
All Items
Announcement IMPORTANT: Please note that mail entering the US is being delayed by United States Customs and Border Protection. If your order is being shipped to America, expect longer than usual delivery times. It will get there, but please expect delays. Canada post: https://bit.ly/2N6KrnQ
Announcement
IMPORTANT: Please note that mail entering the US is being delayed by United States Customs and Border Protection. If your order is being shipped to America, expect longer than usual delivery times. It will get there, but please expect delays. Canada post: https://bit.ly/2N6KrnQ
Reviews
-
![]()
-
![]()
-
![]()
-
![]()
Helen on 07 Oct, 2019
5 out of 5 starsLovely friendly seller - excellent quality items - Thank you :)
-
![]()
Helen on 07 Oct, 2019
5 out of 5 starsLovely friendly seller - excellent quality items - Thank you :)
About PixieHillStudio
-
All gussied up for holiday visitors
There once was a crooked house...
Once upon a time there was a family in desperate need of a house. One day they came upon an old crooked old farmhouse, sitting empty, halfway up a hill. Although it wasn't a terribly fancy house, it was old and drafty, the mother thought it was lovely and promptly fell in love with it.
Looking past the wobbles and imperfections, she thought the old crooked house was actually very pretty and rather grand. She knew there was more to that place than stone and mortar. She could see that there was magic hiding in every nook. Clearly, the earth and trees brimmed with faerie life, the grass was greener and more lush, even the stars twinkled just a little bit brighter from that particular spot.
It is rather lucky that the matron of that family, the one who fell in love with that old place, is quite silly and still believes in faeries and magic or else no one would be the wiser. Instead, that lady gathers up those wonders, those little bits of magic, and pours them out for others to see and enjoy.
And today, in that old crooked house, that lady sits, making messes, spreading wonder and enchantment to anyone clever enough to believe in the magic that wobbly old houses hold.
Around the web
Shop members
-
![]()
Nichola Battilana
Owner, Maker Of Messes, Believer In Faeries
I'm just a dreamer who makes nice things for lovely people :)
Shop policies
Accepted payment methods
- Other Method
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
I am happy to rectify any errors made on my part and will gladly work with you to come to the best resolution in the unlikely event that any problems arise. If you have any problems or concerns please do not hesitate to contact me!
Due to the nature of the items I sell I am unable to accept exchanges. However, if you are not happy with your purchase I will gladly provide a refund if the item is returned within 14 days (at buyers expense) in good and proper condition.
Unfortunately I cannot supply a refund for lost, stolen or damaged items unless the claim is accepted by Canada Post.
In the unlikely event that an item arrives damaged, please email me immediately so that a claim can be filed with Canada Post as soon as possible. You will be asked to keep the package AND ALL PACKAGING until the claim has been processed. Once completed the package should be returned and your payment will be refunded. I have no control over how quickly Canada Post processes it's claims... and to be honest they are a slow bunch of buggers and it'll probably take 6-8 weeks.
Payment
Delivery
I pinky swear that if I had any sort of control over the postal system I'd charge you a penny for shipping and have your package delivered today. Unfortunately, when I asked Canada Post about this possibility they all shook their heads and rolled their eyes at me. So, that's a no go.
I mail out once a week, shipping using the most economical Canada Post mail service available. Canadian shipping is expensive and I often end up covering some of the shipping costs. Unfortunately Canada Post only provides postal guidelines and not guarantees for delivery standards on regular mail post.
Any customs fees are the responsibility of the buyer. I have absolutely no control over added duty/taxes.
I DO sent internationally but actual costs vary upon destination. Send me a convo with your location and I'll send you the actual shipping price.
The vast majority of packages to the US and Canada arrive within 10-14 days BUT may take longer, especially during holiday seasons. If your package is stopped by customs it may be delayed. If you require your item in a more timely manner please contact me first to discuss the options available.
If you live nearby and would like to pick up your item, just drop me a note to arrange a pick up date/time and I will remove the shipping fees from the listing you are interested in.
Please note: I reuse packaging whenever possible. If you have allergy concerns please make a note during checkout.
Additional policies and FAQs
Preference is given to LOCAL arts projects and CHILDREN/YOUTH organizations with an arts focus. If your donation request is approved you will be responsible for all shipping and insurance costs.
Wholesale Pricing
I do NOT do wholesale pricing or consignment.
Custom Orders
I do not do custom orders.