PixieHillStudio

Nichola Battilana: Maker of Messes, Believer in Faeries

Brighton, Ontario
8,577 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Contact

Announcement    Please be prepared for delivery delays. Mail is seeing significant delays in some areas (I'm looking at you, Texas). Due to the Covid19 outbreak and transport issues Canada Post has suspended service to some destinations. You can check out the delivery service interruptions here: https://bit.ly/2y2wxAf Shipping to South American addresses is currently unavailable.

Announcement

Last updated on 25 Aug, 2020

Please be prepared for delivery delays. Mail is seeing significant delays in some areas (I'm looking at you, Texas). Due to the Covid19 outbreak and transport issues Canada Post has suspended service to some destinations. You can check out the delivery service interruptions here: https://bit.ly/2y2wxAf Shipping to South American addresses is currently unavailable.

Items

Contact shop owner
8577 Sales
6647 Admirers
 
The section doesn’t exist
Nichola Battilana

Contact shop owner

Nichola Battilana

Reviews

Average item review
5 out of 5 stars
(1984)

About PixieHillStudio

Sales 8,577
On Etsy since 2007
  • All gussied up for holiday visitors

There once was a crooked house...

Once upon a time there was a family in desperate need of a house. One day they came upon an old crooked old farmhouse, sitting empty, halfway up a hill. Although it wasn't a terribly fancy house, it was old and drafty, the mother thought it was lovely and promptly fell in love with it.

Looking past the wobbles and imperfections, she thought the old crooked house was actually very pretty and rather grand. She knew there was more to that place than stone and mortar. She could see that there was magic hiding in every nook. Clearly, the earth and trees brimmed with faerie life, the grass was greener and more lush, even the stars twinkled just a little bit brighter from that particular spot.

It is rather lucky that the matron of that family, the one who fell in love with that old place, is quite silly and still believes in faeries and magic or else no one would be the wiser. Instead, that lady gathers up those wonders, those little bits of magic, and pours them out for others to see and enjoy.

And today, in that old crooked house, that lady sits, making messes, spreading wonder and enchantment to anyone clever enough to believe in the magic that wobbly old houses hold.

Shop members

  • Nichola Battilana

    Owner, Maker Of Messes, Believer In Faeries

    I'm just a dreamer who makes nice things for lovely people :)

Shop policies

Last updated on 02 August, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Dispatch items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please contact me immediately if you have any issues with your purchase.

I am happy to rectify any errors made on my part and will gladly work with you to come to the best resolution in the unlikely event that any problems arise. If you have any problems or concerns please do not hesitate to contact me!

Due to the nature of the items I sell I am unable to accept exchanges. However, if you are not happy with your purchase I will gladly provide a refund if the item is returned within 14 days (at buyers expense) in good and proper condition.

Unfortunately I cannot supply a refund for lost, stolen or damaged items unless the claim is accepted by Canada Post.

In the unlikely event that an item arrives damaged, please email me immediately so that a claim can be filed with Canada Post as soon as possible. You will be asked to keep the package AND ALL PACKAGING until the claim has been processed. Once completed the package should be returned and your payment will be refunded. I have no control over how quickly Canada Post processes it's claims... and to be honest they are a slow bunch of buggers and it'll probably take 6-8 weeks.
Payment
Please note: I do not accept installed payments or trades.
Delivery
I pinky swear that if I had any sort of control over the postal system I'd charge you a penny for shipping and have your package delivered today. Unfortunately, when I asked Canada Post about this possibility they all shook their heads and rolled their eyes at me. So, that's a no go.

I ship 2 to 3 times a week via Canada Post. Delivery is currently taking anywhere from 1 to 5 weeks.

SHIPPING DELAYS: There have been significant delays in mail delivery to some areas mainly due to the number of items in the mail system, safety measures put in place due to Covid 19, and routing/transport issues.

Everything is getting where it's supposed to, but it is taking longer than it normally would. EXPECT DELAYS!!! Delivery is taking anywhere from 1 to 5 weeks. Texas seems to be particularly affected.

TRACKING IS NOT PROVIDED. "Free shipping" items are shipped via regular mail post. There is NO TRACKING NUMBER. There is NO CUSTOMS NUMBER. If you require a tracking number one can be purchased for CANADA and US ONLY at checkout.

Additional shipping information: It is important that you provide a complete and correct shipping address and name when ordering. First AND last name must be included for the addressee to ensure delivery. I am not responsible for undelivered items that do not include complete or correct information. If you are moving and do not have a forwarding service, do not order until you can provide your new address. If you are aware of issues of postal theft in your area, please purchase a tracking number to confirm delivery.


CUSTOMS/DUTY FEES: I claim the ACTUAL COST on ALL packages. This protects both of us in the unlikely event of damaged/lost or stolen packages.

Any customs fees are the responsibility of the buyer. I have absolutely no control over added duty/taxes.

Lastly, I reuse packaging whenever possible. If you have allergy concerns please make a note during checkout.
Additional policies and FAQs
Donation Solicitations
Preference is given to LOCAL arts projects and CHILDREN/YOUTH organizations with an arts focus. If your donation request is approved you will be responsible for all shipping and insurance costs.

Wholesale Pricing
I do NOT do wholesale pricing or consignment.

Custom Orders
I do not do custom orders.