This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

Personal information

To fulfill your order, you must provide me with certain
information (which you authorized Etsy to provide to me),
such as your name, email address, postal address, payment
information, and the details of the product that you’re
ordering. You may also choose to provide me with additional
personal information (for a custom order of jewelry, for
example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share
your information, including:

- as needed to provide my services, such as when I use your
information to fulfil your order, to settle disputes, or to
provide customer support;
- when you have provided your affirmative consent, which you
may revoke at any time, such as by signing up for my mailing
list;
- if necessary to comply with a legal obligation or court order
or in connection with a legal claim, such as retaining
information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if
those legitimate interests are not overridden by your rights or
interests, such as 1) providing and improving my services. I
use your information to provide the services you requested
and in my legitimate interest to improve my services; and 2)
Compliance with the Etsy Seller Policy and Terms of Use. I use
your information as necessary to comply with my obligations
under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you
my services and comply with my obligations under both the
Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to
perform functions and provide services to my shop, such as
delivery companies. I will share your personal information
with these third parties, but only to the extent necessary to
perform these services.
- Business transfers. If I sell or merge my business, I may
disclose your information as part of that transaction, only to
the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share
your information if I have a good faith belief that it is
reasonably necessary to: (a) respond to legal process or to
government requests; (b) enforce my agreements, terms and
policies; (c) prevent, investigate, and address fraud and other
illegal activity, security, or technical issues; or (d) protect the
rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as
necessary to provide you with my services and as described
in my Privacy Policy. However, I may also be required to retain
this information to comply with my legal and regulatory
obligations, to resolve disputes, and to enforce my
agreements. I generally keep your data for the following time
period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party
hosting services in the US and other jurisdictions. As a result,
I may transfer your personal information to a jurisdiction with
different data protection and government surveillance laws
than your jurisdiction. If I am deemed to transfer information
about you outside of the EU, I rely on Privacy Shield as the
legal basis for the transfer, as Google Cloud is Privacy Shield
certified.

Your Rights

If you reside in certain territories, including the EU, you have a
number of rights in relation to your personal information.
While some of these rights apply generally, certain rights
apply only in certain limited cases. I describe these rights
below:

- Access. You may have the right to access and receive a copy
of the personal information I hold about you by contacting
me using the contact information below.
- Change, restrict, delete. You may also have rights to change,
restrict my use of, or delete your personal information. Absent
exceptional circumstances (like where I am required to store
data for legal reasons) I will generally delete your personal
information upon request.
- Object. You can object to (i) my processing of some of your
information based on my legitimate interests and (ii) receiving
marketing messages from me after providing your express
consent to receive them. In such cases, I will delete your
personal information unless I have compelling and legitimate
grounds to continue using that information or if it is needed
for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern
about my use of your information (and without prejudice to
any other rights you may have), you have the right to do so
with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Teresa Smith, am
the data controller of your personal information. If you have
any questions or concerns, you may contact me at
teresa@islandsoldesigns.com. Alternately, you may mail me
at: Teresa Smith 735 Church Rd, Parksville, BC, V9P 2T2