PurplePaperPeople

custom family portraits

Toronto, Ontario | 95 Sales

PurplePaperPeople

custom family portraits

Toronto, Ontario 95 Sales On Etsy since 2015

5 out of 5 stars (15)
Patricia Lima

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Patricia Lima

View all 25 items

Reviews

Average item review
5 out of 5 stars
(15)
View all 15 reviews

Shop policies

Last updated on 09 November, 2015
Hello!
All the portraits are made to order and customized according to your specifications.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
As every order is custom made, once I have started your picture it can't be fully refunded. If you change your mind, please contact me and I will try my best to give you a partial refund, depending on how long I have spent working on your project. After your order is finished, refunds are not accepted.

I'll pack your picture very carefully to avoid damage during delivery. In case something unexpected happens and your order arrives damaged, please contact me and I'll be happy to repair or replace it, depending on each case.
Payment
I accept PayPal and credit cards through Direct Checkout. I also accept Etsy gift cards.
Shipping
All deliveries are made by Canada Post.

-Canada- Regular Parcel- tracking and delivery confirmation included- from 2 to to 9 business days

-US- Tracked Packet- tracking and delivery confirmation included- from 2 to 7 business days

-International- Small Packet-International Air- it doesn't include tracking- from 4 to 7 business days

If you want to upgrade to an international tracked order, please let me know before placing your order. Please note that I can't be responsible for mistakes made by the postal service.

The delivery deadline can be extended depending on border restrictions in different countries.

International buyers are responsible for any and all customs charges, taxes and additional postal fees
Additional policies and FAQs
It takes around 10 days to make and ship your portrait. I'll always try to do it faster though.
Let me know if you have a short deadline and I'll do my best to meet it.

I'll need at least 3 good resolution pictures of each person and pet in the portrait.
-1 close front face
-1 close side face
-1 natural expression
-full body, if it's a full body portrait
I'll also need photos or description of clothes, accessories and hair style.

The more information and references you send me, the better.

After your payment has been cleared and I have received your photos and information about the portrait, I will start working on the drawing for your approval.
In 3 days or less, I'll send you the drawing for approval.
After that, it will take 7 days or less to finish the portrait.
Before shipping it, I'll send you a photo to make sure everything is perfect.

More information

Last updated on 25 May, 2016
Frequently asked questions
Care instructions

Your artwork should be framed to protect it from dust damage.

Keep it away from direct sun light (UV glass can be used for extra protection against color fading)

Avoid extreme heat (don't keep it inside your car for a long period)

Also, avoid humidity (don't hang your artwork in the washroom)