vanessa on 12 Jul, 20201 out of 5 stars
Ordered a mask, was sent to the wrong address , she corrected the address in June and I still have received nothing as if today and the first order was placed April 27th. Haven't gotten my money back either
Laura responded on 20 Jul, 2020
I contacted Vanessa with this message on June 5th: "I made a mistake and sent your mask to the address on your Etsy account not the address in your message. As this has created a delay with you receiving your mask I'd like to offer you a few options: 1)I can refund your purchase in full immediately - I will then donate the mask to my local seniors residence. 2)I can resend your mask via tracked mail. 3)I can resend your mask (oversized mail) and add an additional mask for free. Let me know what you would prefer and I will get on it immediately. I apologize profusely for the oversight." She chose option 3 and I sent out the package to the corrected address with 2 masks the next day. When Vanessa contacted me on July 12th stating she hadn't yet received her masks, I refunded her within minutes.
Cassie on 05 Jul, 20204 out of 5 stars
Good fit. A lot more comfortable than my medical masks.
Lyne on 30 Jun, 20205 out of 5 stars
These fit perfectly and they stay in place.
Brianna on 09 Jun, 20204 out of 5 stars
Very nice looking and we'll made but the elastic it came with is too short and wide
Kaimon on 04 Jun, 20204 out of 5 stars
Great communication from the shop. Wonder Woman fabric is super cute however one of them had an unfortunate placement that positioned WWs crotch front and center on my nose and her torso sewn into the seam so it is pretty obvious. The masks are well sewn. The elastics were a bit short so instead of tying them to fit I hand stitched the ends together.
liujaniceliu on 22 May, 20205 out of 5 stars
Great mask~ very comfortable and love the print
Amy on 03 Feb, 20205 out of 5 stars
I love my new wallet! I now have this pattern in a purse and a dress, and its such a conversation piece! The care and love that was put into making this wallet is obvious in not only the piece itself, but also in how it was packaged and shipped. Thank you so much for an awesome work of art!
Madison on 08 Apr, 20194 out of 5 stars
Great wallet! I received a tan, gray, and white one. I've used it for a few weeks now-- card slots are good and tight and the exterior is holding up well. No creases or marks from use yet. Shipping was not tracked and the item arrived after about a week.
Raizy on 08 Jan, 20195 out of 5 stars
I bought this bag for my sister as a gift. She was literally over the moon! She’s a big muppet fan & she loved the fabric. She also loved the shape, size, style and construction. She couldn’t say enough nice things about it...
Customs and import taxes
Returns & exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: