RocheleauDesigns

RocheleauDesigns

Niagara Falls, Ontario 1066 Sales On Etsy since 2012

4.5 out of 5 stars (168)

RocheleauDesigns

RocheleauDesigns

Niagara Falls, Ontario | 1066 Sales

All Items

Michelle Rocheleau

Contact shop owner

Michelle Rocheleau

Reviews

Average item review
4.5 out of 5 stars
(168)

About RocheleauDesigns

Sales 1,066
On Etsy since 2012

Always into crafts and design and now I finally get to share!

I have always been in love with crafts. I get it from my mother and grandmother, really most of my family. When I was younger I think I drove some of my friends crazy with crafts.

As I got a little older I moved away from the city that I grew up in to a new demographic where administrative jobs where few and far in between (that was the field that I had experience in). I decided to try some new different jobs, I started working at a green house and decorating weddings. One day it came to me why not start a company for brides that did flowers and decor. One vendor to help make their day simple; or less hectic! So that is how Set The Mood Decor was created.

Recently I have wanted to show of more of my crafty ideas and talents and decided lets take things one step further and create RocheleauDesigns. I love to create all event decor and home decor and thought this would be a great avenue to show people what I can offer.

I create what I love but can also create to match a room or find something to fill up that empty spot..........I can always help Set The Mood!

Around the web

Shop members

  • Michelle Rocheleau

    Owner

  • Jackie Rocheleau

    Creator

Shop policies

Last updated on 07 September, 2017
Thank you for Shopping at Rocheleau Designs a division of Set The Mood Decor.
Set The Mood Decor is a full service wedding and event, decor and floral provider in the Southern Ontario area.

We have decided to help customize more weddings and events throughout the world with Rocheleau Designs.

We love to create anything artistic if you see something you love but want a different color or size please message us we can create it for you.
Nothing is too big or small!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All purchases are final. Please be sensible when buying by providing me with the correct details.

No refunds on custom items unless the item(s) are defective. All items in my shop are handmade, I am not perfect, nor do I want to be.

If insurance has been paid and the package is lost or damaged we will make an appropriate claim with the freight company.

Any refund or return questions can be addressed prior to purchase, please message us.
Payment
I accept PayPal for all orders and you can use this option without being registered to PayPal.
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
I also accept money orders.
Other payment options within Canada may be possible.

All Custom Orders must have a deposit paid for up front of at least 50%. This deposit is non-refundable. We make sure all of our customers are happy with their custom orders. This is how it works....deposit is made and we start working on your custom order, then once we are done we send you lots of photos of everything we made you, you decide then to change something but once you are happy you must pay the remaining balance for the item to ship. If you should have any questions please contact us.

Custom item completion times vary this can be confirmed depending on the item.
Delivery
I ship all ready to ship items within three days after received payment (excluding weekends and holidays) to the address provided in Etsy's transaction/invoice.

I use UPS, Fedex and Canada Post depending on which service is the most suitable for the product or products being shipped and the location they are being shipped to.

We are not responsible for any customs or duty charges that may be incurred.

All shipments have a tracking # and a signature required upon delivery request. To insure that we can track your package at anytime and confirm who has signed for the product upon delivery. This is free of charge and part of our customer service policy.

Insurance can be purchased for an additional fee if there is no insurance purchased we are not responsible for any lost boxes or damaged boxes.

Please make sure to provide the correct address during your purchase. Once an order has shipped, I will not be able to change the address until delivery is attempted and returned by the shipper. If you find that you’ve given the wrong address, please let me know immediately, since I may not have shipped your package yet. In all cases, original shipping charges are non-refundable.

This includes packages that are refused and shipped back to me. If re-shipment is required, additional charges will be incurred.