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Etsy buyer on 09 Jun, 2026
5 out of 5 starsNot as plushy as pictured, but still looks pretty
Sayjai responded on 18 Jun, 2026
Hi there! Thank you so much for your wonderful feedback! We're really happy you love it, and we truly appreciate your support.
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Laura on 29 May, 2026
1 out of 5 starsDon’t bother! The worst quality towels (not sure it qualifies as a towel) and no response from seller (now three days). BUYER BEWARE!!! Adding on, the shop owner contacted me and acknowledges they are made cheaply but only will give a partial (20%) refund if I change my review! In other words, stay quiet so other people can be disappointed - bad business!!!
Sayjai responded on 18 Jun, 2026
Hi Laura, Thank you for your feedback. We're sorry the towel did not meet your expectations. As stated in our listing, it is made from microfiber material, which may feel different from traditional cotton towels. We did respond to your message within 24 hours, and the 20% partial refund was offered only as a goodwill gesture for your disappointing experience, not as a condition for changing your review. We appreciate your feedback and will continue improving.
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