SecondHopePets

Second Hope Pets

19 Sales

SecondHopePets

Second Hope Pets

19 Sales On Etsy since 2013

0 out of 5 stars (6)

SecondHopePets is taking a short break

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Second Hope Circle

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Second Hope Circle

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Shop policies

Last updated on 18 September, 2014
Welcome to Second Hope Circle's Fundraising Store!

I hope you enjoy the items made by Second Hope Circle! All items are handmade by our volunteers and the proceeds go towards our mission of helping special needs pets in Ontario find homes through promotion, funding and education. We try and specialize in pet related items that you can enjoy with your furry friend! Items are available for sale online and at Ontario events that we attend.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
All of our items are handmade by us and as such no two items are exactly alike. Minor differences are what makes our products unique and fun! There will be minor differences in colour and positioning due to computer monitors, photography and the individuality of handmade items.

We do not issue refunds for items. This is because these items are meant as a fundraising initiative. We are volunteer run and have limited time to process orders and unfortunately cannot accommodate the added time and stress of working out refunds.

If the item you receive is beyond repair in some way please contact us and we will try and work out a solution with you.
Payment
At this time we only accept Paypal as it is the safest and easiest way to accept payment online for us and our customers.

You do not need to have a paypal account to use this payment option. Their is a guest check out where you can safely enter your credit/debit card information. Still having issues? Convo us and we may be able to work out an alternate payment method.

If for any reason you need to cancel your order, I will fully refund you if the request is made within 24 hours of your transaction and the order has not yet shipped.
Shipping
Items will be shipped within 1 week (7 days) of payment. If this is not possible we will convo you. If you need your order faster please let me know and I will attempt to ship it out faster.

We are volunteer run so please be patient! We attempt to ship things out as soon as possible but sometimes things come up.

Once shipped, your item will get their as fast as Canada Post's standard shipping method.

If shipping costs are quoted more than a dollar over the actual cost, you will receive a refund for the difference.
Additional policies and FAQs
I am happy to try and work with you on your custom order! Please convo me with information on what you're looking for and I'll see what I can do!

We have many different fabric options and may be able to create items in different configurations and sizes.