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ShelleySilversmith

Shelley MacDonald Jewellery Designer Inc.

Ottawa, Ontario
2,757 Sales | 5 out of 5 stars 5 out of 5 stars

Top shop for gifts in Canada.

A buyer bought a gift from this shop and gave it a 5-star review!

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ShelleySilversmith is taking a short break

Note from shop owner Welcome! My shop will be closed while I'm taken a much needed break

You are welcome to message me, however, response time may be slower than usual.

Thank you so much for your support

Thank you

Shelley

Note from shop owner

Last updated on 12 Jan, 2024

Welcome! My shop will be closed while I'm taken a much needed break

You are welcome to message me, however, response time may be slower than usual.

Thank you so much for your support

Thank you

Shelley

Shelley MacDonald

Contact shop owner

Shelley MacDonald

Contact shop owner

Reviews

Average item review
5 out of 5 stars
(452)

About ShelleySilversmith

Sales 2,757
On Etsy since 2014

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  • Creating the Modern Ulu earrings
  • I always find in so peaceful and relaxing to be creating new pieces in my studio.
  • My Job is just a little dirty!
  • My happy place
  • Working at my bench at NSCAD University Halifax, NS

Inspired by Canadas Northern Landscapes ~ Handmade Sterling Silver Jewellery

Shop members

  • Shelley MacDonald

    Owner, Creator, Designer

    My designs and inspiration come from the northern landscapes and beauty of my visual environment, which emulates through my more recent collections.

  • Ashley L Saulnier

    Assistant Manager, Dispatcher, Customer Service

Production partners

  • Box Manufacturing

    Hong Kong

    Box Manufacturing for my packaging and displays.

Shop policies

Last updated on 31 May, 2020

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 18 May, 2022

Frequently asked questions

Questions About your order?

Please contact me if you have any problems with your order.

Returns and exchange details

No Returns on Custom ORDER items!


I want you to be 100% happy with your order. If for any reason you are not satisfied, contact me within 14 business days of receiving your order, so we can find a solution to fix it.

Refunds, exchanges or repairs are all available options:

REFUNDS: Item must be in the same condition as it shipped and the buyer must contact me within 14 business days of delivery.

EXCHANGES: Item must be in the same condition as it shipped and the buyer must contact me within 14 business days of delivery. There will be no exchanges on custom orders.

REPAIRS: I stand by my products and if for any reason your item breaks or is in need of repair, please contact me.

Buyer is responsible for the cost of shipping

Shipping

Custom orders will have a different processing time depending of the design and my availability.

Shipping CANADA 3-8 business days
Shipping to USA 6-13 business days
Shipping INTERNATIONAL - 1-4 weeks depending on your country and shipping options you choose
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Please be advised that once your item has shipped, unforeseen delays in the postal service due to weather, etc. are out of my control. I am not responsible for unforeseen postal delays that may affect the delivery date.Please
feel free to contact me if you have any questions.
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Jewellery Care Instructions

Caring for your jewellery starts with knowing when to wear your items and when to remove them. When you are not wearing your jewellery store it in an airtight bag to protect it from tarnishing from the exposure of politics and outside elements.

We are always here to answer any questions or concerns you may have, regarding the care of your jewellery. You can contact us at Shelley.silversmith@gmail.com or message us on Etsy.
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Sterling Silver:

Sterling Silver (925) is one of the easiest metals to care for. It may tarnish (darken) over time but care easily be cleaned using silver cleaners such as: A polishing clothe, silver dip or a mild soap and water. If these don’t work please don’t hesitate to reach out to

Custom and personalized orders

Please contact me if you have any
Custom Order requests. I will first see if it is a good fit for my designs and brand and if I have the availability at the time.

I enjoy designing and making Custom pieces. They keep me inspired and allow me to use my creativity in a new way.
Don't hesitate to contact me, it would be my pleasure to work with you.

Wholesale availability

*Please contact me for details on wholesale options.

Send me a message with details of your retail business (name, location, etc).

I would love to work with if it seems like a good fit for my brand.

Customs Duties and Import Taxes

* Buyers are responsible for any customs duties and import taxes that may apply on entry into your country.

* Please note I'm not responsible for any customs or duties tariffs!

Seller details

View seller details

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