* Customer satisfaction is extremely important to me so if there are any issues with your order, please contact me as soon as possible.

* Shirts and accessories are eligible for return for refund or exchange provided a reasonable request is made within 7 days of receiving the item.

* Shirts can be returned/exchanged as long as they are unworn and unwashed with tags attached.

* Once returned item has been received, a refund for the price of the item will be issued to the Paypal address associated with the order (shipping is non-refundable).

* Underwear purchases are final sale.

*Orders are shipped after payment has been received. If you are paying via ECheck, the order will ship after it has cleared.

*Orders must be paid for within 7 days of purchase. If I haven’t received payment after a week, your order will be canceled. I usually send a message through Etsy Conversation if payment hasn’t been received to give you a chance to complete transaction before it's canceled.

* Items are sent via air mail from Ontario, Canada using Canada Post.

* Orders are usually shipped within 3-5 business days of payment receipt. Occasionally it may take a little longer (e.g. if I have to order tee stock) however I will let you know if that is the case.

* Orders are shipped to the address listed on your Etsy receipt. If you want it to be sent somewhere else, please let me know when you make your order in the Comments field.

* I ship Internationally. Any customs charges are the responsibility of the buyer.

* Shipping rates listed do not include tracking or insurance. If you would like either on your order please contact me and I will provide a quote. I am not responsible for lost items unless insurance is bought.

*ESTIMATED DELIVERY TIME (after item has been dropped at post office):
Within Canada: 3 to 10 business days
United States: 6 to 15 business days
International: 10 to 15 business days

All items, designs, and photos are copyright to Sick On Sin.

This Privacy Policy describes how Personal Information is collected and used when you purchase an item from the Sick On Sin Etsy shop, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. Please reference the Etsy Privacy Policy to learn more about its privacy practices.

Personal information Collection

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

How Personal Information Is Used

We rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide services, such as order fulfillment, to settle disputes, or to provide customer support.
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests.

Information Sharing and Disclosure

Keeping a customer’s Personal Information safe is extremely important to us. We share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy: we share information with Etsy as necessary to provide our services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers: we use certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws: we may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention

We will retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, to enforce my agreements and for income tax purposes.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) processing of some of your information based on my legitimate interests and (ii) receiving marketing messages after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Contact Info

For purposes of EU data protection law, I, Jennifer Krebsz, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] sickonsin.com or through Etsy Conversations

This privacy policy was last updated: May 25, 2018