STUDIO SILVER BLISS (SSB) is based in Yellowknife, Northwest Territories, Canada and has been selling jewelry, kits and beading supplies since 2006 and on Etsy since 2019. SSB sells mainly to buyers in North America, but offers items for sale world-wide. In the past six months, SSB business has started to take off, and it recently started using a third-party delivery provider to help fulfill orders. SSB uses Google Cloud to host some of its buyers’ personal information.
This Privacy Policy describes how and when Studio Silver Bliss (SSB) collects, uses, and shares information when you purchase an item from the shop, contact the shop owner, or otherwise use shop services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that SSB does not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
INFORMATION SSB COLLECTS:
To fulfil your order, you must provide SSB with certain information (which you authorized Etsy to provide to the shop), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide additional personal information (for a custom order of jewelry, for example), in which case you contact the shop owner directly.
WHY SSB NEED YOUR INFORMATION AND HOW DOES IT USE IT:
SSB relies on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. SSB uses your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. SSB uses your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
INFORMATION SHARING AND DISCLOSURE:
Information about SSB customers is important to our business. SSB shares your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. SSB share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers: SSB engages certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. SSB will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers: If SSB sell or merge business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. SSB may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
DATA RETENSION
SSB retains your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, SSB may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
SSB may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about SSB use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
HOW TO CONTACT ME
For purposes of EU data protection law, SSB, (we), (I), Delia Cepoi, am the data controller of your personal information. If you have any questions or concerns, you may contact me at studiosilverbliss@gmail.com. Alternately, you may mail me at:
Delia Cepoi, 144 Moyle Dr, Yellowknife, Northwest Territories, Canada X1A 0A1
