I am currently not taking custom, peronalised orders or commissions.

Figures:

These carvings are hand-carved art made from natural woods, and as such are not as tough and durable as plastic toys. They should be treated with care. If the figure requires cleaning, use a damp cloth and dry any moisture off the carving once clean. Carefully buffing the figure with a clean, lint-free cotton rag will bring the shine to the finish. Direct sunlight will slowly fade the more vibrant colours of the wood over long periods of time.

Pendants:

My pendants are all made from hard, durable woods, and finished with natural oils. These can be worn in water without issue. If the wood appears dried out, re-finish it with walnut oil or similar with a clean cotton rag, making sure to wipe off any excess.

- For all locations, I highly recommend shipping using a tracking number. I do not assume liability for lost, stolen or damaged packages which are shipped without tracking.

- Duties/Import fees/Customs: I would recommend that you review the duties/customs/import fees of your respective country as well as your country’s international shipping and trade agreements with Canada. I am not responsible for pieces that are held or not delivered due to pre-existing customs or trade agreements. Please monitor your package accordingly.

Dependent on the extent of the damage and the chosen method of shipping, the purchaser and Syman Woodcarving will discuss potential options to accommodate the purchaser in the case of damage to the piece due to the shipping process. The purchaser must send images which reflect the extent of the damage and the determination of the outcome for repair or replacement will be on an ad hoc basis (including considerations such as: the extent of the damage, the type of piece, etc.).