Announcement   ***** WELCOME TO THE ARTSY TOMATO *****

NOW OPEN: Customized hand painted glass and ceramics available!! Also, check out my photography, inspired by botanics, nature and the whimsy of the world.

WHAT'S TO COME ...... visit The Artsy Tomato soon as I'll have multiple listings for heirloom tomato and vegetable seeds.

Announcement

***** WELCOME TO THE ARTSY TOMATO *****

NOW OPEN: Customized hand painted glass and ceramics available!! Also, check out my photography, inspired by botanics, nature and the whimsy of the world.

WHAT'S TO COME ...... visit The Artsy Tomato soon as I'll have multiple listings for heirloom tomato and vegetable seeds.

Carrie Adams

Contact shop owner

Carrie Adams

Reviews

Average rating
5 out of 5 stars
(23)
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Shop policies

Last updated on 22 December, 2017
Greetings and thank you for visiting my shop called "The Artsy Tomato".. I appreciate you taking the time to browse and enjoy what I truly love doing.. Art, photography, gardening and travelling.. sit back and relax and take some time with me.. Carrie

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I appreciate your business, and I especially appreciate your return business, so it's important that you are happy with your purchase! Please let me know of any concerns that may arise.

Feel free to Contact me (email) with any questions before ordering.

I inspect each item before painting it for blemishes or flaws.

Exchanges: If you are not satisfied, please contact me and return the item and its original packaging within 2 days of receipt. Once I receive it and the original packaging from you, I'll happily exchange it for a different item of your choice of the same price. In most situations, I will refund the cost of return shipping; let's discuss your situation.

Returns: If you feel an item is significantly misrepresented, please contact me within 2 days of receipt and I will refund your money with the following terms: You must return the item in its original packaging and it must be received in the same condition as sent to you. A refund will be issued when these terms have been met. Please note that glassware must be packaged to withstand the return trip, which may require additional packaging by you.

Damaged in shipment: I try to pack my orders securely and carefully, so they don't bang against each other or shift in transit, and have plenty of cushion between the items and the box. If an item arrives damaged, it may be returned if the following terms are met: Please notify me within 2 days, providing photographs of the item(s) and packaging. The damage must be visible. I will contact you asap when I receive the information from you to make arrangements for speedy replacement.

Personalized orders: These are generally not returnable unless received in damaged condition. If so, please notify me within 2 days to make arrangements (including photos of the damaged piece; see above).

Custom orders: Must be paid in full before shipping. Custom orders may require 50% payment and the balance due before shipping. If necessary, I will hold shipment pending receipt of the final payment.
Payment
U.S. and International customers responsible for duty/tariffs and any sales tax applicable. Paypal accepted.
Shipping
Shipping on all orders are sent "surface" rate.. no tracking number is provided .. the average shipping time for International orders (for example) sent via Canada Post is 6-8 weeks.
A faster (more expensive) trackable shipping rate can be quoted out before purchase is put thought the checkout .
Items are shipped small packet air outside of Canada. Delivery usually takes between 5 - 8 business days to most locations in the U.S. as per Canada Post website. Seller has no control over how long items may be held at customs.
For Items shipped to U.S. greater then 1.5kg, they are automatically shipped Expedited parcel via Canada Post with tracking number provided.

**** As of December 22/2016 ALL parcels are now shipped expedited via Canada Post.. a tracking number will be included in your confirmed shipping notification .. it is unsure if once the parcel crosses the border if the tracking continues. If the completed cost of shipping and handling is over quoted by more then $4.00 a refund will be issued through Paypal or other means if used.
Additional policies and FAQs
GLASS and CRYSTAL: I screen stemware for blemishes, bubbles and scratches, but in some case, blemishes are unavoidable, particularly in machine-produced glassware. Also, flaws in fine quality crystal are more rare than with some other crystal which is of course reflected in the price of the item. That's why some of my crystal pieces are priced differently than others. If you have a preference for "fine" crystal, please let me know.


PERSONALIZED and CUSTOM ORDERS: Personalized and custom orders invited! Painting is a wonderful medium to get things just as you want -- in the color, style, and size to suit you. I'm happy to accommodate your special request. Please contact me with what you have in mind.
Before shipping your personalized or custom order, I'll email you photos of the item(s) for a 'sneak peek'. I may ask 50% payment when you place a custom order, with the balance due before shipment. Please contact me and let's talk about designing your unique items!


PHOTOGRAPHY: Professionally mounted on a variety of photo quality card stock.. blank inside for your thoughts and sentiments.

Each card is delivered in a photo grade sealed protective sleeve.

The mounted card stock measures 5x7 leaving it a perfect size for framing..

The uploaded version that is presented on the ETSY website are shown in a medium quality to make the photo easier for most to upload.. when the actual photo is printed and published it is much clearer and crisp in presentation.