Great experience! Asked for some updates and he made them quickly and perfectly!

Purchased this item almost two months ago and still never received it. After reaching out to the seller after the first month of waiting, they were very slow to answering. When they finally responded, they said that they will still send my purchased item. Weeks later I reached back out since they didn't give further information and was told the item was being shipped and tracking would be given. Never received a tracking number. A little over a week after that I reached back out to figure out where the tracking number was and they responded three days later by cancelling the order and saying they can't fulfill the order. The seller should have just said that from the start of this. Not very good customer service or communication. Very disappointing all around.

I never received this product. Despite multiple attempts to communicate with the seller, my messages were not acknowledged or returned. I am severely disappointed with the lack of communication, customer service, and professionalism of this seller.

Order failed to materialise. Despite multiple attempts to contact the seller, I ended up raising a case with Etsy and receiving a refund.

I love it! Such a wonderful gift. And it is huge. So let's go with "Tea, earl grey, hot."

The BEST portrait! What a great job, we all love it!

What a GREAT mug !!! As as a fan... its by far...my favorite !!!...... "Picard and Dathon at El-Adrel"... !!!!

The seller used to be a brilliant artist, but not now. He kept making serious mistakes and couldn't understand why I was unhappy. Luckily Etsy forced him to give me a full refund. Avoid this guy.

I love my new cup. Who wouldn't love the marriage of Pooh & Piglet meet Star Trek TNG!

I have received my image and it absolutely lovely. I will be ordering more from you soon. Definitely recommend everyone to use your service.