TheTartanPup

Tartan Dog Collars and Accessories

London, Ontario · 2066 Sales

TheTartanPup

Tartan Dog Collars and Accessories

London, Ontario 2066 Sales On Etsy since 2014

5 out of 5 stars
(368)

TheTartanPup is taking a short break

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Note from shop owner To my valued Customers,

I will be closing my store until July 1st in order to catch-up on a backlog of orders. A great big thank you to all my wonderful customers for both your patronage and for your patience. If you are currently waiting on an order, please be assured that we are working hard to get everything done and on it's way to you as quickly as possible.

Brenda

Note from shop owner

Last updated on 19 Jun, 2018

To my valued Customers,

I will be closing my store until July 1st in order to catch-up on a backlog of orders. A great big thank you to all my wonderful customers for both your patronage and for your patience. If you are currently waiting on an order, please be assured that we are working hard to get everything done and on it's way to you as quickly as possible.

Brenda

Brenda Campbell

Contact shop owner

Brenda Campbell

Reviews

Average item review
5 out of 5 stars
(368)
Sarah Visel

Sarah Visel on 14 Jun, 2018

5 out of 5 stars

Love it! We have Cameron clan in our blood so love this on our pup!

Helen Roscholler

Helen Roscholler on 05 Jun, 2018

5 out of 5 stars

Thank you. Just what I wanted. Well made looks great.

View all 368 reviews

Shop policies

Last updated on 28 April, 2018
Welcome to The Tartan Pup and thank you for supporting small business!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
I want you to be delighted with your product from The Tartan Pup. If you are not happy, please contact me so we can work together to solve that.
I do offer a Return policy up to 30 days from purchase. Please contact me within that time for a refund. All refunds and exchanges will incur a 20% processing and handling fee. Shipping fees are non refundable. I do not accept returns for excessive pulling, scratching or chewing and I do not accept returns after 30 days from purchase. My collars should not be used as a tie out and I recommend inspecting your collar regularly for normal wear and tear.

Please be sure to check your pets collar regularly for signs of wear and tear. The Tartan Pup will not be liable or responsible for any injury or loss caused directly or indirectly by our products.

The item(s) must be returned within 30 days of receipt.

If you need to return your collar please contact me to make arrangements.
Payment
The Tartan Pup accepts credit card and debit payments directly through Etsy AND I also accept payment through Paypal. I am also pleased to be able to accept Etsy gift cards.
Shipping
My current production time is 1-2.5 weeks depending on the size of the order.
If you are in a hurry, please contact me before purchasing so we can figure out if I can accommodate.
I ship all my orders through Canada Post. Expected delivery time would be one to two weeks although on very irregular occasions it can take as long as 4 weeks.
Although I make every effort to get your order to you as quickly as I can, please understand that I can not control the postal delivery times or any delays in your country's customs.
Additional policies and FAQs
I am not responsible for International ship times or the length of time a package may stay in a particular country's customs department. Likewise The Tartan Pup cannot be responsible for any customs fees charged by your country's customs department.