US orders may be subject to CBP import and duty fees. The Watered Edge does not bill for nor collect these fees and any funds owed to CBP will be payable before delivery. The allowable threshold for import tax is $800. For purchases over $800, CBP will bill you accordingly. Shipping carriers will act as a broker to collect those fees on behalf of CBP.
For Orders In excess of $2500 and Freight Orders additional information including identification may be required. https://help.cbp.gov/s/article/Article-314?language=en_US
CBP Link regarding internet purchases www.cbp.gov/trade/basic-import-export/internet-purchases
Please contact CBP directly with any questions that you may have.
www.cbp.gov/contact 1-877-CBP-5511 (877-227-5511)

Simply wash with warm soap and water using a soft cloth, then rinse.

We do our best to show colour options as accurately as possible but colours do vary slightly. We can not accept a return or refund based on colour selection. If you are at all unsure about a colour, please message us for support and we would be happy to provide you with additional photos and links to paint suppliers.

Our screens are manufactured using ⅛” thick aluminum which does not rust and weighs approximately 1 pound per square foot depending on screen design
24x36= approx 6/7 lbs
24x48= approx 8/9 lbs
24x60= approx 10/11 lbs
36x48= approx 12/13 lbs
36x36= approx 9/10 lbs
36x60= approx 15/16 lbs
48x48= approx 12/13 lbs

All of our screens have small holes around the perimeter to assist with mounting & hanging options. The holes are 3/16" in size and are located 3/4" in from the outside edge.

There is approximately a 2” border around the design portion of the screen. This 2" is from the outside edge of the screen to the border of the design.

Note: when ordering standoffs, the mounting holes will need to be opened up to 1/2" which we do in house when purchased with a corresponding screen. If ordered as an individual item, the customer may have to open up the mounting holes on their own.

The Garden Stakes are a great option for "seasonal" and semi-permanent placement. They will work in dirt, loose gravel as well as in gardens and along pathways. They fasten to the back of your screen using stainless steel fasteners, which we supply. The stake has a sinkable depth of 16.00" and is made of metal vs. aluminium for added strength. We recommend the use of Garden stakes for screens 48” high.

For screens above 48” we recommend posts. Posts measure 1" x 1" in size and are made from aluminium. The posts can be left "as is" for sinkable ground placement or we can add footing options such as a baseplate or T-stand “feet” depending on the surface placement. They are secured to your panel by self tapping screws, which we supply.

Our screens are made from aluminum and do not rust.

Yes. The screens are coated with an automotive grade powder coat finish that is designed for outdoor use and contains a UV protection component.

Our screens are made to order therefore we will only accept changes to an order within 2 days from the date of purchase. There will be no refunds on custom orders.

If you contact the shop within 24 hours of purchase we can work with you to get you the proper size screens.