ThreadAndFelt

ThreadAndFelt

Vancouver, British Columbia
580 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Contact

ThreadAndFelt is taking a short break

Note from shop owner Hello and welcome to Thread And Felt!
I am so happy you stopped by but unfortunately the shop closed for the holidays. If you have any inquiries, please feel free to message me and I will try my best to answer in a timely manner. I may be able to send ornaments outs upon request but I cannot guarantee it will be delivered by Christmas.
Otherwise, my shop should be up and running after I return in the new year so please come back for a visit!

Kind regards,
Mytyl

Note from shop owner

Last updated on 09 Dec, 2020

Hello and welcome to Thread And Felt!
I am so happy you stopped by but unfortunately the shop closed for the holidays. If you have any inquiries, please feel free to message me and I will try my best to answer in a timely manner. I may be able to send ornaments outs upon request but I cannot guarantee it will be delivered by Christmas.
Otherwise, my shop should be up and running after I return in the new year so please come back for a visit!

Kind regards,
Mytyl

Mytyl A

Contact shop owner

Mytyl A

Reviews

Average item review
5 out of 5 stars
(125)

Shop policies

Last updated on 26 October, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I am hoping to send all of my creations to happy homes so if you are not satisfied with your order, please contact me within 3 weeks of shipping so we can come to an amicable solution. Returned items must be in the same condition they were in when they left this shop. Please be aware that in the very unlikely event that an untracked package is lost during the mailing process that ThreadAndFelt is not responsible.

Shipping is not refundable and the buyer is responsible for return shipping. Returned items must be received in original order (without damage) to receive a refund.

Please note that due to the pandemic, there may be delays in the postal service that affect when you receive your order. Unfortunately this is a factor that is out of my hands, however I do my best to get the orders out at a timely manner.
Payment
Please note that orders will not be sent out until payments have been cleared.
Delivery
Orders are shipped by standard Canada Post packaging via the most economical shipping method. Orders will be shipped to the address given on the Etsy Checkout. This means items are not tracked by default to lower the shipping cost for customers. If you wish your items to be tracked, please contact me for a quote as there will be an additional charge. Please allow up to two to three weeks after the order has been shipped for the items to arrive.

Currently, the items are set to be shipped only to Canada and the United States. However if you would like your item shipped outside of these regions, please contact me and I will be able to provide a quote for the shipping cost.

Conversely, if you live in the Vancouver area and would like to avoid the shipping cost. Please privately message me for additional details.
Additional policies and FAQs
Custom orders can be done upon request. Please contact me if you would like any customization done on any of the items listed in the shop.

All items in the shop have been made in a smoke and pet-free environment!