ThreadAndFelt is taking a short break
Reviews
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Andrea on 08 Nov, 2021
5 out of 5 starsAmazing customer service! All 3 of my kids now have an ornament from here as their first Christmas ornament. The seller went above and beyond so that I could have a matching one for my last born. And they’re ridiculously adorable and well made
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Alisa on 12 Feb, 2021
5 out of 5 starsSuper cute! Bought for my son who loves otters he really liked it. Stitching looks really nice.
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Kristen on 08 Jan, 2021
5 out of 5 starsI bought this as a gift for my god-daughter who loves otters. I purchased it at the end of November and it arrived in the States in plenty of time for Christmas. Very cute and well made. Thank you!
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Erin on 31 Dec, 2020
5 out of 5 starsThis was a gift for my 10 year old that loves otters. She thought it was super cute and couldn't wait to hang it on the tree.
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Alex Roberts on 21 Dec, 2020
5 out of 5 starsThis is such a lovely decoration, I’m really pleased with it. Thanks!
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Andrea on 14 Dec, 2020
5 out of 5 starsSo cute! We bought the otter a couple years ago for our older son’s first Christmas ornament, so this matches perfectly for our younger son this year.
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Shop policies
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges or cancellations
Returns and exchange details
Shipping is not refundable and the buyer is responsible for return shipping. Returned items must be received in original order (without damage) to receive a refund.
Please note that due to the pandemic, there may be delays in the postal service that affect when you receive your order. Unfortunately this is a factor that is out of my hands, however I do my best to get the orders out at a timely manner.
Payment
Delivery
Currently, the items are set to be shipped only to Canada and the United States. However if you would like your item shipped outside of these regions, please contact me and I will be able to provide a quote for the shipping cost.
Conversely, if you live in the Vancouver area and would like to avoid the shipping cost. Please privately message me for additional details.
Additional policies and FAQs
All items in the shop have been made in a smoke and pet-free environment!