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Reviews
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Derek on 12 May, 2024
5 out of 5 starsEverything turned out better than I could have expected. There are a number of options to and requests can be made to meet exactly what you could want. I had a great experience overall.
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Steven on 11 May, 2024
5 out of 5 starsGreat communication! They walked me through every step and made sure I was satisfied with every step.
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Joshua on 09 May, 2024
5 out of 5 starsI LOVEEEEEEEEEEEE it. The communication was great. The turn around time was spot on. The art work 10/10. In can’t wait until my groomsmen see their gifts!
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Ryan on 06 May, 2024
5 out of 5 starsAbsolutely fantastic service and amazingly unique gift for my groomsmen! I ordered 9 of the frosted mugs and they worked with me through design updates and drawing additions. 10/10 customer service and all of my groomsmen loved them - thank you!!
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Jessica on 05 May, 2024
5 out of 5 starsThis is our second time ordering and we absolutely love these. They are quality items and exactly what we wanted! Communication with the seller is awesome too. Will be buying more!
About ToonedUpGifts
Mug-Nificent Gift Ideas!
Shop members
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Sam K
Owner
Sam Karazi was born into the arts world. As a young teenager he worked with Salvador Dali. No, not on any art projects. He fed Dali’s pet ant eater. Which is a shame because Sam hates bugs. But a jobs is a job ya know?
Shop policies
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Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 3 days of purchase
More information
Frequently asked questions
How long does it take to deliver my product.
The shipping estimate is written in every listing. if you are still not sure if you will receive your order on time please feel free to contact us at any time, we answer most questions within 12 hours.
Can I cancel my order?
Orders can be canceled and fully refunded before we start drawing your sketch (48 hours). That said, your satisfaction is still our NUMBER ONE priority, if you feel unsatisfied with anything related to your order please feel free to contact us at any time.
Do you charge for extra revisions?
We treat revisions on case to case basis.
1-If the reason of the revision is caused by our artists not following the customer's instructions, the revisions will be done free of charge.
2-If the revision is caused by the picture or instruction provided by the customer being not very clear or the customer changing their mind about the pose or project scope, the revision will be charged based on the time required to draw it. per example, if the customer request us to draw a hat and then decided he does not want the hat we will charge for redrawing the hair.
To Avoid being charged for revisions make sure you send the best pictures you have with as much information as possible to make it very easy for our artist to produce your artwork
Where can I send you the pictures and instructions?
After you place the order, you can send us the pictures and instruction either via Etsy messages or by email to support@toonedup.gifts.
Do you print your product on items other than the ones listed in your store?
No, before we list an item in our store we test the product to make sure our artworks can be printed and will look nice on that particular product.
We don't produce any items without previously testing it and making sure our customers will like it.