TrueFormPrintsStudio

Data Controller: True Form Prints Studio
Contact Email: stevie.artist@me.com
Platform: Etsy
Fulfillment Partner: Printful

1. Introduction
This Privacy Policy explains how True Form Prints Studio (“I”, “me”, “my”) collects, uses, and shares your personal data when you purchase from my shop via Etsy.

2. Data Controller
I am the Data Controller for the personal information you provide to me through Etsy or directly.
Etsy and Printful act as separate data controllers for the information they process for their own purposes. Please review their privacy policies for details on how they handle your data.

3. Personal Data I Collect

To fulfill your order, Etsy provides me with the following information that you authorize them to share:

Name
Email address
Shipping address
Order details and product selection
Payment information (I do not receive full credit card details; Etsy processes payments)
Any information you provide in Etsy messages
I do not collect additional personal data beyond what is required to fulfill your order or what you voluntarily provide.

4. I process your data as necessary to improve my shop services, handle disputes, and maintain proper business records—only where such interests are not overridden by your rights.

I rely on your consent. You may withdraw your consent at any time.

5. How I Use Your Personal Data

I use your data for the following purposes:
To fulfill your order and provide customer service
To contact you regarding your order or questions
For shop operations, recordkeeping, and legal compliance
To resolve disputes or enforce shop policies
I do not use your personal information for automated decision-making or profiling.

6. Sharing Your Personal Data

I only share your information where strictly necessary.

A. Etsy

I share information with Etsy to comply with seller obligations and platform functionality.

B. Printful (Order Fulfillment Partner)

I share your name and shipping address with Printful solely for producing and shipping your order.

C. Legal and Compliance

I may share personal data if required to:
Respond to lawful requests
Comply with legal obligations
Protect my rights, property, or safety

7. Data Retention

I retain your personal data only as long as necessary for:
Fulfilling your order
Handling customer service matters
Meeting tax, accounting, and legal requirements
This typically means retaining order records for up to 7 years.
After this period, data is securely deleted or anonymized.

8. Transfers of Personal Data Outside the EU/EEA

Your data may be transferred by Etsy or Printful to countries outside the EU/EEA, including the United States.

Both companies rely on appropriate safeguards under GDPR, such as:

Standard Contractual Clauses (SCCs)
Data processing agreements
Adequacy decisions (where applicable)
I do not independently transfer your data to third countries apart from what is required for Etsy and Printful to provide their services.

9. Your GDPR Rights

You have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict processing
Object to certain types of processing
Data portability, where applicable
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact me at:
stevie.artist@me.com

For issues related to Etsy’s or Printful’s data practices, you must contact them directly.

10. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with your local Supervisory Authority within the EU/EEA.

You may also contact me directly to resolve any concerns.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, you can contact me at:

True Form Prints Studio
Email: stevie.artist@me.com