True North Knits Co.

Niagara Falls, Ontario 611 Sales On Etsy since 2013

5 out of 5 stars (78)


True North Knits Co.

Niagara Falls, Ontario | 611 Sales


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Announcement    Welcome to True North Knits Co! We can help you keep cozy.


Last updated on 29 Jan, 2019

Welcome to True North Knits Co! We can help you keep cozy.


Average item review
5 out of 5 stars

About TrueNorthKnitsCo

Sales 611
On Etsy since 2013

A place to share the items I love to create, for you to enjoy.

This story starts with a small hobby and a big passion for creating. All of our designs are our originals. We draw our inspiration from all that our big beautiful Canada has to offer.

Around the web

Shop members

  • Lindsay

    Owner, Maker, Designer

    I live in Niagara Falls, Ontario, Canada. I have a strong passion for creating new designs, inspired by the country I love, Canada.

Shop policies

Last updated on 29 January, 2019
Live, laugh, and knit/ crochet? That's my motto!
I began doing this because I enjoyed seeing my friends and family wearing my scarves/ mitts/ hats etc so much that I decided to share them with people around the world. From my hands to yours, these items are made to make you feel good throughout your day to day life, knowing your item is unique and handmade for you, every time.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Send items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If for any reason you are unsatisfied with your item upon receiving it, you can ship it back for a refund within 48 hours of receiving it. One way of shipping will be refunded. Your refund will be processed once the item is received in its original condition.
***This excludes custom orders. Custom orders are final sale. Photographs will be sent and included in custom order listings to ensure satisfaction before the order is sent.***
Payments can be made through paypal or by credit or debit card directly through Etsy.
All items will be shipped through Canada Post, USPS or Purolator, whichever is most suitable for where it's headed. Tracking numbers are not always provided, if your item has one it will be sent to you with your shipping notification. If you would like to pay an additional amount for tracking, please notify me via message or while checking out. Express or next day shipping will also require an additional payment.

Niagara locals please use code LOCALPICKUP for free Niagara area delivery (Welland, Niagara Falls, Niagara on the Lake, and St. Catharines included- I’ve been known to go a little further if necessary otherwise you can choose to pickup your item from me in Niagara Falls).

**PLEASE ensure accuracy when entering your address. If a mistake is made and the item is "returned to sender", 2 additional shipping fees will apply as the sender is charged upon pickup**
Additional policies and FAQs
For a custom order, please inquire through email or conversation.

**If you have a wool allergy, please specify upon ordering. I will happily accommodate any allergies to ensure satisfaction**

More information

Last updated on 16 Dec, 2018
Frequently asked questions
My package has shipped, but why don’t I have a tracking number?

As stated in our shipping policies, packages will not always be eligible for a tracking number. If you require a tracking number or upgraded shipping options, please message us and we will provide rates.

Custom and personalized orders

Please feel free to request customized colours or sizes. We would be happy to work with you to create a personalized item unique for you!
Sorry, only our original designs are eligible for custom orders. We do not replicate items based off of photographs sent.

Care instructions

All of our wool blend garments can generally be machine washed, but for best results and the nature of the items, we recommend hand washing in cold water with mild soap and laying flat to dry. This method applies to all of our items unless otherwise specified.

Any alpaca blend items must be hand washed only and laid flat to dry.