VirtualAutism

PRIVACY POLICY

Last updated: November 10, 2026

Who we are
This shop is run by AlphaPlay LLC, trading as Virtual Autism, 11140 Rockville Pike, Suite 100-639, Rockville, MD 20852-3149, USA. AlphaPlay LLC is the controller of the personal data described here. Write to us at contact@virtualautismbook.com or through Etsy Messages.

What we receive
When you order, Etsy gives us your name, your shipping address, your Etsy username, what you ordered and when. If you write to us, we also have your message. We never see your card or bank details: Etsy handles payment.

Why we use it, and the legal basis
- To make and send your order, and to put right an order that went wrong. Basis: our contract with you (GDPR Art. 6(1)(b)).
- To answer your messages. Basis: our contract with you, or our legitimate interest in replying (Art. 6(1)(b) and (f)).
- To keep the business records that tax and accounting law require. Basis: a legal obligation (Art. 6(1)(c)).
- To handle a dispute or a claim. Basis: our legitimate interest in defending the business (Art. 6(1)(f)).
We do not use your data for marketing. We send no newsletters, we do not sell or rent your data, and we do not build profiles.

Who receives it
- Etsy, which runs the marketplace and handles payment under its own Privacy Policy.
- Printful, our print and shipping partner. Printful receives your name, shipping address and order so it can print your item and send it to you.
- The delivery company that carries your parcel.
- Our accountant, and a tax or other authority, only when the law requires it.
No one else.

Where it goes
We are in the United States, so your data is handled there. Printful prints in several countries and sends the order from the site nearest you where it can. Etsy and Printful each explain in their own privacy policies how they protect data that leaves the EU, the EEA, the UK or Switzerland (the EU-U.S. Data Privacy Framework, standard contractual clauses, or both). We receive your order details in the United States because we need them to fulfil your order.

How long we keep it
We keep order records for as long as tax and accounting law requires us to keep business records, and then delete them. We keep messages for up to 24 months after our last reply.

Your rights
Wherever you live, you can ask what we hold about you and ask us to correct or delete it. If you live in the EU, the EEA, the UK or Switzerland you also have the right to restrict or object to our use of your data, and to receive a copy you can take elsewhere. Write to contact@virtualautismbook.com. We answer within one month. You also have the right to complain to the data-protection authority where you live or work.

Children
This shop is for adults. We sell nothing to children and knowingly collect nothing from them.