Whippetwear Coldstream, custom made collars and leashes

Vernon, British Columbia · 39 Sales


Whippetwear Coldstream, custom made collars and leashes

Vernon, British Columbia 39 Sales On Etsy since 2012

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Shop policies

Last updated on 26 June, 2016
Thank you for visiting Whippetwear. Check out our Facebook page www.facebook.com/Whippetwearcoldstream to see the newest sales, styles and specials. Whippetwear is made right here in Canada and tested out daily by our two whippets Monty and Maggie.

As my collars are individually custom made, please allow approximately 8-10 days from order to ship date.

Please note that due to Canada Posts job action, shipping may be delayed at this time.

Accepted payment methods

Returns and exchanges
Exchanges are available (less any shipping costs) if your collar does not fit properly (please measure your dogs neck and head before placing your order to ensure a perfect fit), provided :

1. you contact me within 48 hours of receipt of your purchase
2. item is returned to me in original and unused condition within 7-10 days
3. your request for exchange is reasonable

Please make sure you check measurements, ask questions, and are happy with your selections before you checkout.
Whippetwear customers can pay with PayPal using the website's shopping cart.

Payment must be made before I process your order.

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.
Please note that due to Canada Post job action shipping may be delayed at this time.

As each collar order is a custom order please allow 8-10 days from order receipt to ship date.

US Shipping: Via Canada Post Small Packet™ - USA Air. Canada posts states "this service offers delivery in as few as 4-6 business days".

Canada shipping: Via Canada Post lettermail is within 2-4 business days,

International shipping: Via Canada Post Small Packet™ - may take up to 4-6 weeks depending on location.

To keep shipping costs to a minimum the shipping choices above DO NOT INCLUDE TRACKING OR INSURANCE. Insurance for your package is available at an additional charge, but you must inform me to add it before the item is shipped so I can provide you with an expedited shipping estimate and/or adjust the shipping cost. Also note that sometimes there are slightly longer than normal delays with these services. If you prefer to upgrade your service to expedited parcel, which would include a tracking number and insurance, please message me and I will be happy to provide you with a shipping estimate.
Additional policies and FAQs
How to Fit a Martingale Collar.

Important Note: If you do not have a sighthound, please make sure you measure the widest part of the head so that when fully extended the collar fits over your dogs head.

To measure your dog for a Martingale Collar, use a soft tape measure and measure three points - around the widest part of the head, behind the ears, and around the neck (where the dog collar will sit). Choose the smallest size dog collar that will still fit all three points. For example, if your dog has a 18" neck, select a medium sized dog collar (adjustable from 14-18") rather than a large, which is adjustable from 17-24" inches.

Adjusting your Martingale Dog Collar:
Adjust your martingale dog collar by moving it up to the narrowest part of the neck. Pull upwards on the loop by holding it just behind the d-ring. The two metal slides should come together but not touch. With the correct size martingale dog collar there should be at least a two inch distance between the two slides. This will ensure the collar will continue to tighten if the dog tries to back out of his or her martingale dog collar.

Please Note: We do not recommend martingales be used for tie-out.