YouNiqueDesignsStore

Mugs and Personalized Items Made with Love 💕

California, United States | 24582 Sales

YouNiqueDesignsStore

Mugs and Personalized Items Made with Love 💕

California, United States 24582 Sales On Etsy since 2016

5 out of 5 stars (1827)
Sophia

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Sophia

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About

Shop members

  • Sophia

    Owner, Designer, Customer Service

    Sophia is the creator of this shop. She loves coming up with design ideas and bringing them to life! She also makes sure we always have products in stock so they can be shipped out quickly. If you send us a convo, she will be the one to reply to it.

  • Jen

    Assistant

    Jen lists new items and make sure everything runs smoothly.

Production partners

  • Print shop

    Phoenix, AZ

    I am proud to partner with a commercial printing company that shares the same values as I do. This partnership allows me to continue designing products while staying on top of current trends as well as assist me with faster production times for my customers.

  • Commercial printer

    Sioux Falls, SD

    I am proud to partner with a commercial printing company that shares the same values as I do. This partnership allows me to continue designing products while staying on top of current trends as well as assist me with faster production times for my customers.

Shop policies

More information

Last updated on 16 Aug, 2018
Frequently asked questions
Sizing details

We currently offer 11 oz and 15 oz mugs - all white. We also carry 11 oz white mugs with black handles and rims (the inside is white).

Custom and personalized orders

We accept custom and personalized orders. Please contact us prior to placing your order to make sure we are on the same page and your item will be exactly as you pictured it!

One proof is available prior to purchase; however, if multiple proofs are requested a purchase must be made.

Proofs can take us up to 5 business days to complete depending on the volume of requests at the time the request is made.

Care instructions

Our mugs are microwave and dishwasher safe (top rack only). The design is permanently imprinted to last a long time

Gift wrapping and packaging

We currently do not offer gift wrapping.

Wholesale availability

Yes. Please send us a convo and we will gladly discuss wholesale opportunities.

Returns and exchange details

Due to the nature of the handmade item, all mugs are final sale and non refundable.

If you receive an incorrect or damaged item, please send me a message via Etsy within 48 hours. Please attach a photo of the mug so I can file an insurance claim with USPS. If no photo is received, I cannot mail a replacement. I will respond as soon as possible to arrange a replacement free of charge.

If your tracking number shows that your item was delivered but you have not received it, please contact your local post office. I am not responsible for stolen, delayed, or lost items.

Shipping

We ship our mugs within 1-6 business days depending on the item you order. Please refer to a specific product page for more details. If your item is personalized, we reserve at least 2 business day to design, make and ship your mug.

Expect longer shipping times during holiday seasons (Valentine's Day, Mother's Day, Father's Day, Christmas).

Once your item is shipped, you will receive an email confirmation containing a tracking number for your package.

We currently only ship within the U.S, Canada and Australia.

Shipping address

If you entered an incorrect or incomplete shipping address, please contact us as soon as possible (no later than within 12 hours). We ship orders quickly and need sufficient time to make changes to shipping addresses. We are not responsible for incorrect addresses. If an item is returned to us due to an insufficient address, you will need to pay the shipping fees to have it sent back to you.

Additional Policies

All designs are property of my company.