BenandJess

Sydney, Australia · 276 Sales

BenandJess

Sydney, Australia 276 Sales On Etsy since 2009

0 out of 5 stars
(96)
Tracey May

Contact shop owner

Tracey May

Reviews

No reviews in the last year
katrina1164

katrina1164 on 18 Jun, 2015

5 out of 5 stars

Loveeee it!!!!!!!! Such great customer service!

5barretts

5barretts on 02 Mar, 2015

5 out of 5 stars

So very cute! Fast postage ..... thankyou.

Lynne

Lynne on 04 Dec, 2014

5 out of 5 stars

Lovely tags, thank you! Fast shipping too.

View all 96 reviews

About

There's always a paper party going on in my head

I think I was born with a pair of scissors in my hands. As a child I was always making something pretty encouraged by my parents who both make to.

A bower bird that collects pretty paper. A daydream believer. A lover of chocolate and coffee. A mother to my greatest creation and a wife to my one true love.

Bespoke is close to my heart - not mass produced but lovingly made by one set of hands and passed to another.

Around the web

Shop members

  • Tracey White

    Owner, Maker, Designer, Curator

Shop policies

Last updated on 31 December, 2017
Ben & Jess specialise in bespoke (custom made) partyware:

♥ Banners, bunting and garlands for weddings, birthdays, baby showers and christenings
♥ Pin wheels
♥ Christmas, Halloween and Easter banners
♥ Little French Dress Garlands
♥ Gift Tags

I adore working with clients to create decorations for a memorable day. Please contact me at benandjess.mail [!at] gmail.com to discuss your party and decoration needs.

Tracey.
Ben & Jess

Bespoke Partyware :: Handmade in Australia :: Enjoyed around the world.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
No returns on custom orders.

Other items can be returned in there original condition within 7 days.

Return costs are to be paid by the buyer.

Refund will be given via Paypal after item has been received and checked by Ben and Jess.
Payment
Payment is required upon purchase. Items will only be shipped once payment has been received.

Any import duty or taxes are the buyers responsibility and are not paid by Ben and Jess.

Payment for custom orders must be received in full before items are made.
Shipping
All items are shipped from Sydney, Australia and sent via Australia Post. Overseas orders are sent via Airmail.

Postage times:

Australia 1 to 7 working days
USA/Canada 7 to 10 working days
Rest of the world 7 to 14 working days

Tracking of parcels is available at an additional cost - please let me know if you would like tracking before purchasing so I can adjust the shipping cost accordingly.

Ready made items are are posted within 24 hours of receiving your payment.

Custom orders will be shipped within 7 days of receiving payment.

A confirmation email will be sent to you once your parcel has been posted.

Any import duty or taxes are the buyers responsibility and are not paid by Ben and Jess.

Shipping cost is for packing and postage.
Additional policies and FAQs
Ben and Jess just love custom orders!

Pictures of materials used for custom orders will be emailed before custom order commences.

Custom orders require full payment in advance.

Custom Orders are usually ready to ship within 7 days of receiving payment. Time from order to shipping depends on the type and quantity of items ordered.

All orders are shipped from Sydney, Australia.