ClassyCraftyBags

Classy Crafty Bags

0 Sales

ClassyCraftyBags

Classy Crafty Bags

0 Sales On Etsy since 2008

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ClassyCraftyBags

Shop policies

Last updated on 15 March, 2011
Welcome to our policies page! If you have any questions reguarding our policies, please feel free to contact us.

Accepted payment methods

  • Money Order
  • Check
  • Other Method
Returns and exchanges
Cancellations: If you need to cancel an order for any reason please let us know within 18 hours of the order as some of our orders ship within 24-48 hours. For custom items: Any order which has not given proper notice and which for the item(s) have been created will only be refunded 50% of the order total in order to cover our time and supply costs, if the order has already been shipped prior to cancellation then no refund can be given.

Refunds: We offer store credit, however we need a digital picture sent to us of the damaged item within 24 hours of delivery and the item must be returned at the buyer's shipping cost. Exchanges are not available.

Lost Packages: All of our orders are sent with confirmation of delivery on our packages. Lost or damaged packages need to be addressed with the United States Postal Service however we will do our best to help you resolve the matter.
Payment
Payment Terms: Payment is accepted via PayPal, Revolution Money Exchange, Google Checkout, US Post Office Money Order and Personal Check. PO Money Order and personal check orders will only be filled once the money order or check has cleared the bank. Payment is due within 3 days of order unless it is a large custom order and payment arrangements are made.

Custom Order Payment: Payments for custom orders under $100.00 are due in full upon ordering. Thes payment is due within 3 days of the order transaction. Custom orders over $100.00 require a $100.00 deposit with the remaining balance due using within the agreed upon date.
Shipping
Shipping: We ship our items using USPS First Class Mail and USPS Priority Mail International. These items arrive within the US between 3 and 7 days of shipping and everywhere else between 6 and 10 days of shipping. We ship internationally.

Local Orders: Orders local to the Huntsville/Madison, Alabama area can be arranged for drop off/pick-up in a public place for a fee of $5 instead of paying the shipping costs. Let us know if you choose this option so we can invoice you accordingly.

Insurance & Delivery Confirmation: We require confirmation of delivery on all of our packages shipped. These fees are included in the shipping price. After your order is shipped, you can track it using the code we email you. If you would like insurance on your package, please include a note and $1.70 fee with your order.

Upgrades: If you need a rush order please contact us so we can get the correct shipping price for overnight or next day delivery from the USPS or UPS.

Shipping Days: We ship from Monday through Saturday. In stock items ship within 48 hours of payment. Custom items ship withing 48 hours of completion.

Packaging: We use boxes which are made from recycled materials and use natural materials to pad your shipment so your order gets to you undamaged.

Gift Order Shipping: We can wrap your gift in our brown recycled box and tie it beautifully with our green ribbon and twine and add a gift tag printed on recycled paper, for an additional charge of $1.50 USD. Gift orders can be shipped directly to the intended person, please let us know if your order is a gift order.

Lost Packages: All of our orders are sent with confirmation of delivery on our packages. Lost or damaged packages need to be addressed with the United States Postal Service however we will do our best to help you resolve the matter.
Additional policies and FAQs
* All items are made in our home which is smoke-free/drug-free. Our home is pet friendly but we're neat freaks so our much loved cat is not allowed in the area we happen to be crafting/packaging in at the moment.

* We heart the earth so our home is stocked with energy saving appliances, eco bulbs and we repurpose/reuse/recycle and buy recycled and organic as much as possible. Look for all organic items in our shop from time to time.

* If you own a small shop or perhaps a little cafe somewhere and would like to purchase our products on a regular cycle from us, please contact us to make arrangements and we'll be more than happy to fill your order.