CookieBarn

Decorated Cookies **Personalized Gifts

Arizona, United States · 675 Sales

CookieBarn

Decorated Cookies **Personalized Gifts

Arizona, United States 675 Sales On Etsy since 2013

5 out of 5 stars
(170)

Shop owner

Tammy

Contact

CookieBarn is taking a short break

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Note from shop owner We are completely booked through June 2018. We are taking time to work hard on catching up on orders and reorganize.
**All previously paid orders will be completed and shipped per schedule**

If you want to discuss placing a order after June please leave me a message as I will be checking in.

Thank you.

Note from shop owner

Last updated on 02 May, 2018

We are completely booked through June 2018. We are taking time to work hard on catching up on orders and reorganize.
**All previously paid orders will be completed and shipped per schedule**

If you want to discuss placing a order after June please leave me a message as I will be checking in.

Thank you.

Tammy

Contact shop owner

Tammy

Reviews

Average item review
5 out of 5 stars
(170)
Jennifer Friesing

Jennifer Friesing on 20 Mar, 2018

5 out of 5 stars

If I could I would give these cookies 100 more stars! They are even prettier in person! I'm in love with them and so happy to add them to my bridesmaid proposal boxes! Shop was great to work with, making sure I got my cookies on time! Highly recommend!

View all 170 reviews

About

Custom Hand Decorated Sugar Cookies For Any Occasion.

I have always decorated cakes and cupcakes but only admired the pictures I see in magazines of beautiful, fun decorated cookies. Finally I decided to find out the technique of decorating cookies. With much practice I began giving them out as gifts to family and friends. With encouragement I was persuaded to add cookies to the general public along side of my decorated cakes. As time passed I realized I did not enjoy decorating cakes as much as only cookies.

Around the web

Shop members

  • Tammy McClain

    Owner, Maker, Designer

    I specialize in decorated sugar cookies. My cookies are hand rolled, baked and frosted to order so they are absolutely fresh when you receive them. Each and every cookie is made by me, from start to finish.

Shop policies

Last updated on 18 October, 2017
Cookie Barn is a home-based business certified through the Pima County Home Baked Goods and Confectionery Program in sunny Tucson, AZ. All cookies are made from scratch with my own personal recipes. I use real, quality ingredients - no artificial substitutes. The butter and eggs I use come from animals not treated with the growth hormone, and I raise my own chickens for the eggs in a free-range environment.
I look forward to working with you soon.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 7 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Your satisfaction is our happiness. Our cookies are a custom made item, and are perishable, so they cannot be returned. We will package your cookies with the utmost care. However, we cannot be responsible for mishandling, loss or damage incurred by the carrier. When loss or damage occurs, a claim must be filed with the carrier. Pictures must be provided, and all packaging must be saved. I will need photos if your cookies have been damaged during shipment. The only refund I will give is the refund the post office sends to me. If you are ordering more than $100 worth of cookies, I suggest you contact me for additional insurance.
Payment
We accept PayPal and Direct Checkout, the safest, most reliable method of payment for both the buyer and the seller. Setting up a PayPal account is fast, easy and free! Plus, you can use your credit card through PayPal. Payment is due at time of purchase.

Three week minimum notice is required. Please contact me prior to payment to discuss your order and make sure your date is available. Your order and delivery are not guaranteed until payment in full is received. Rush orders must be approved prior to placing your order. There is a $15 rush fee if order is accepted by both parties.

A 7 day from shipping date minimum cancellation or change notice is required on all orders. No refunds will be issued if less notice is given. If you need to postpone your cookies for another date, we require at least 7 days notice from the original shipping date. With less notice, we can reschedule your order (depending on availability) however you may incur an extra charge to re-bake the cookies.
Shipping
I ship all of my packages through USPS Priority mail, which usually takes 2-3 business days. My policy is to ship all packages to you 5 days before your event. This will allow USPS to get your package to you a few days early. Shipping cookies earlier than 5 days will result in your cookies being less than the absolute freshest they could be. The day your package is shipped, I will email you with the tracking information. .

PLEASE NOTE: Priority shipping is NOT a guaranteed delivery date. The post office, on average, delivers priority mail within 2-3 days, but in rare occurrences can take longer. If you need a guarantee you will need to upgrade your shipping to express. **I CANNOT STRESS ENOUGH THE IMPORTANCE OF UPGRADING YOUR SHIPPING IF YOU NEED A GUARANTEED DELIVERY DATE.** Please email me if you need to upgrade your shipping to priority mail express. I will then send you a shipping quote for you to confirm.

I am not responsible for USPS mistakes of losing or damaging your package. Once the box leaves my hands and enters the US post office, I cannot be held responsible for their actions. IF your package becomes either lost or damaged due to their actions, please contact me as soon as possible to start the process of filing a claim. I will need photos if your cookies have been damaged during shipment. The only refund I will give is the refund the post office sends to me. If you are ordering more than $100 worth of cookies, I suggest you contact me for additional insurance.

It's the buyer's responsibility to provide a safe place to receive mail. Suspected mail theft should be reported to the buyer's local post office. Once an item has been marked as DELIVERED by the carrier, the seller is not responsible should that item go missing. I am happy to provide any information needed for police or mail theft reporting.

Incorrect / Outdated Addresses: It is a buyer's responsibility to make sure they have entered the correct mailing address for their order here on and on Paypal. Unfortunately, I have no way of knowing that an address is old / incorrect / etc. Packages that are mis-sent due to an incorrect address given by buyer will be re-shipped at the buyer's expense only.
Additional policies and FAQs
Because decorating cookies is an art, no two cookies can look exactly alike, even if made by the same person.

IMPORTANT ALLERGEN STATEMENT - Please be advised that my Cookies may contain, or may have come in contact with, allergens including Eggs, Milk, Peanuts, Tree Nuts and Wheat.