CrookedKitchenYarn

Scrumptious Hand Dyed Yarn

Cambridge, Ontario | 1944 Sales

CrookedKitchenYarn

Scrumptious Hand Dyed Yarn

Cambridge, Ontario 1944 Sales On Etsy since 2016

5 out of 5 stars
(709)

Announcement   **THE POSTAL STRIKE IS OVER BUT CANADA IS STILL EXPERIENCING SOME MAIL DELAYS, BOTH INCOMING AND OUTGOING WHILE THE BACKLOG IS CLEARED. PARCELS MAY TAKE LONGER THAN USUAL - THANK YOU FOR YOUR PATIENCE** If you can't find me, I'm off playin' in the yarn! ~ATTN CANADIAN CUSTOMERS~ I offer vacuum sealed, lettermail shipping - please see shipping policies below**

Announcement

Last updated on 29 Nov, 2018

**THE POSTAL STRIKE IS OVER BUT CANADA IS STILL EXPERIENCING SOME MAIL DELAYS, BOTH INCOMING AND OUTGOING WHILE THE BACKLOG IS CLEARED. PARCELS MAY TAKE LONGER THAN USUAL - THANK YOU FOR YOUR PATIENCE** If you can't find me, I'm off playin' in the yarn! ~ATTN CANADIAN CUSTOMERS~ I offer vacuum sealed, lettermail shipping - please see shipping policies below**

Laura Jones

Contact shop owner

Laura Jones

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Updates

I have some additions to the shop (clockwise from the middle): a new Shiborish (#9), Guitars Cadillacs, Toxic Moxie, Wheat Kings, Verdigris, Whippoorwill and Dark Side of the Bloom ~ a little something for all tastes :) Happy Tuesday
There are a few newbies in the Crooked Kitchen this week (cw from top L): Rusty Bucket, Charred, Siamese Gaze, Gotta Be Chalcedony, Pixie Apples and Cobwebs and Dust [that last Kenspeckle was a keeper] grinning Knit hard and have a marvy week my yarny peeps!
New in the Crooked Kitchen (counter-clockwise from bottom R): Kenspeckle XXVII (might be a keeper!), Caramel Mochaccino fluffiness and merino, a full batch of Just Rusted Enough, Apple Pie Guts and La Vie en Rose. Thank you!
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About

Knit or Try Dyeing!

It all started in my kitchen (which really is a bit crooked). I caught the dyeing bug using food colouring then moved to a little basement studio and professional acid dyes. I have loved yarn, knitting and colour for many years and dividing my free hours between knitting and dyeing is my biggest challenge - so much yarn, so little time...

Shop members

  • Laura Jones

    Owner, Creator, Designer

    I'm a yarn and knitting fanatic with a busy family and full-time (non-fibre-related) job. In my spare time I swoon for colour (subtle, bold, variegated, tonal - all are beautiful) and gorgeous bases just begging to be turned into something amazing.

Shop policies

Last updated on 19 May, 2018
Thank you for stopping at my shop! I am a lover of yarn, knitting and colour. I dye quality bases with professional, colourfast and washfast acid dyes. I won't sell any hank that I wouldn't consider purchasing myself. Generally, I dye in small batches of about 400g - 600g. I can usually accommodate larger quantities - convo me and let's talk.

PLEASE read the description accompanying my listings as I list the colours used as well as anything notable about the yarn, which, in combination with the pictures should fully illustrate each colourway. I take pictures of 3 skeins from each batch - the yarn in the pictures is from the currently-listed batch.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I would like you to be happy with your purchase. If you are dissatisfied, kindly contact me and I will work with you to rectify the problem. Barring that, I will accept returns for refund within 14 days provided the hank is in its original condition; however, postage will not be refunded.
Payment
PayPal and the usual Etsy methods. Contact me directly if you are local and wish to arrange alternate payment.
Shipping
I ship usually within 1 business day of payment confirmation, via the most economical Canada Post option. Unfortunately, postage costs in Canada are high (sorry, eh!) but domestically, do include tracking and insurance, plus delivery is relatively quick. If you wish to add any other features or expedite the package, please contact me for a quote.

CANADIAN BUYERS: I can ship domestically, up to 3 regular hanks via UNTRACKED lettermail using vacuum-sealed packaging if you wish to save shipping costs. One hank = $3.50, two hanks = $4.50, three hanks = $5.50. Let me know at time of purchase and I'll refund excess postage paid.

If you are local let me know and I will issue a free shipping coupon and we can arrange a pick-up.

U. S. BUYERS: For most reasonable rates, shipping small packets to the U. S. is via air but EXCLUDES insurance and tracking. Delivery should be within 14 business days (usually less), but occasionally takes a bit longer. If you'd like upgraded shipping, let me know and I'll get a quote. Larger packages of 4 hanks or more are automatically shipped with tracking.

INTERNATIONAL: Outside North America, shipping is generally UNTRACKED AIR, a medium-cost option. I will select the best option available for the shipping paid, especially with larger packages. I can ship untracked ground - which costs less - and will refund any excess, simply let me know in the notes. Please be aware that packages may take 4 weeks or more to arrive via ground. Alternatively, if you'd like expedited options please convo me for a quote.

Duties and taxes are your responsibility and cstoms tags will state the actual cost; no customs or duty fees are included in what you pay. International shipping times can vary greatly, especially overseas - please be patient if it seems to be taking longer than usual as it is likely that your package will eventually arrive.

I follow Canada Post's guidelines regarding lost packages, which is usually only considered so after 30 business days. Let me know if your package seems to be taking unusually long and I'll follow up from this side if at all possible, but PLEASE NOTE THAT IF YOU DO NOT CHOOSE TRACKED POSTAGE THERE IS LITTLE I CAN DO.
Additional policies and FAQs
I make every effort to represent the true colours of the yarn in the pictures but we all know that screens and monitors differ. If you are at all unsure about the colour please contact me and I will send more pictures and/or provide more details. My guess is that if you are shopping for hand dyed yarn you like colour and don't mind talking about it ad nauseum, like me. I want you to LOVE your yarn.

I consider one knot or join in a hank to be acceptable. I also may re-skein after photographing and prior to shipping if the hank became tangled.

If you are using multiple hanks of the same colourway I recommend you alternate every two rows or so, as even those from the same pot can differ noticeably. The individuality of each hank is part of the charm and beauty of small-batch hand dyed yarn.

To assure them a long, beautiful life, please hand wash and air dry your finished objects, regardless of the "superwash" designation.

My studio is in a smoke-free but dog-friendly home (the pooch is hypo-allergenic, regularly groomed and isn't generally interested in my yarn). Dyed hanks are stored in bags in closed plastic bins.

If you would like SQs or a specific colourway that isn't currently listed please don't hesitate to contact me. If you are interested in a colourway on a different base, I can usually do that, too - convo me.

Come say "Hi!" on Rav: LoloJones

If I haven't covered anything here that you may be wondering about, feel free to ask.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery or postal companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud and Microsoft OneDrive are Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Laura Jones, am the data controller of your personal information. If you have any questions or concerns, you may contact me at CrookedKitchenYarn [!at] gmail.com. Alternately, you may mail me at:

Laura Jones 32 Tallowtree Place Cambridge Ontario N1T 1M2 Canada