CustomBrites

Gold Necklaces and Bracelets Personalized and Engraved

New York, United States · 25994 Sales

CustomBrites

Gold Necklaces and Bracelets Personalized and Engraved

New York, United States 25994 Sales On Etsy since 2014

5 out of 5 stars
(3793)

Announcement   Gold Bar Necklaces and Bracelets, Name Bar Necklaces, Layered Necklace and Bracelet sets, Initial Disc Necklaces, Gold Disc Necklace, Personalized Bar Bracelets and Necklaces, Layering Necklaces, Gold Bars, Satellite Chain, Mother's Gifts, Christmas Gifts, Bridal Party Jewelry, Mothers Necklaces, Gold Necklace, Silver necklace, Holidays Gift.

Announcement

Last updated on 12 Jan, 2017

Gold Bar Necklaces and Bracelets, Name Bar Necklaces, Layered Necklace and Bracelet sets, Initial Disc Necklaces, Gold Disc Necklace, Personalized Bar Bracelets and Necklaces, Layering Necklaces, Gold Bars, Satellite Chain, Mother's Gifts, Christmas Gifts, Bridal Party Jewelry, Mothers Necklaces, Gold Necklace, Silver necklace, Holidays Gift.

CustomBrites

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CustomBrites

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Updates

DOVE BIRD - a symbol of peace.
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Our beautiful dove bird bracelet is available in 14k gold filled, 14k rose gold filled and sterling silver. Choose from a variety of gemstones for a pop of color!
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Check out our Gorgeous custom lockets! What would yours say?
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Beautiful moon layering necklace, finished with a gorgeous hammered texture.
Available in gold, rosegold and silver.
crescent_mooncrescent_mooncrescent_moon
View all 20 updates

About

CustomBrites Handcrafted Jewelry made just for YOU!

Each of our pieces is carefully handcrafted in our studio and made mostly from gold filled, rose gold filled, or sterling silver materials. We take pride in making sure each order is made exactly to the customers specifications. Our personalized items are either engraved using an engraving machine or hand stamped resulting in a professional polished look. We love collaborating with our customers to create special and unique pieces for themselves and their loved ones. Please don't hesitate to contact us with any questions you have!
And if you cannot find exactly what you are looking for please don't hesitate to contact us with your custom order ideas!

Happy Shopping!

Shop members

  • Shell

    Owner, Maker, Designer

    Boss Lady, Wife, Mom of 2 little's.

  • Amy

    Customer Service, Quality Assurance, Production Supervisor

    Our FAB member of the team behind the scenes! This lady does it all :)

  • Sam

    Engraver

    Our aspiring Country Super Star!

  • Miller

    Maker

    Loves to ride his NEW motorcycle :)

  • Iryna

    Maker

    The Newest Assembler on our team!

Shop policies

Last updated on 09 March, 2017
Welcome to CustomBrites! We hope you have found exactly what you are looking for! If you cannot find exactly what you are looking for please CONVO us, we love creating unique custom orders!!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
SHIPPING & PRODUCTION TIMES:

Shipping time does not include the Production time (time it takes to make the order) please see below:

STANDARD SHIPPING:
-2 to 3 business days production time.
-5 to 7 business days ship time

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IMPORTANT NOTE:
In order to maintain quick production times and high quality standards of our products, we can only accept changes made to orders within 12 hours of placing the order. Cancellations must be made within 12 hours of placing the order.

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PAYMENT
Etsy handles all payment transactions. We do not see your billing information as it is secured with Etsy. For billing changes please check the Etsy FAQ: https://www.etsy.com/help/article/1939?

We accept Paypal, Credit Cards and Etsy gift cards.
Shipping
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SHIPPING:
Once payment is confirmed, the item(s) is created within 2-3 business days will then be shipped.

Once an item is dispatched (marked as Shipped on Etsy) please allow 5-7 business days for delivery.

• TO AVOID DELAYS in shipping please include ALL of the requested information (CORRECT address info) and if you are personalizing your order please make sure to include all relevant info in the notes section box at check out.

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ORDER STATUS & TRACKING
To track your order once it’s been shipped, please visit the “purchases” section under your personal Etsy account (you must be logged into Etsy to view this). There, you will see your order with CustomBrites and a link to track your package. https://www.etsy.com/your/purchases?ref=hdr_user_menu

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RUSH ORDERS
If you require your order to be rushed, please make sure to select the EXPRESS delivery option available at checkout.

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STANDARD SHIPPING With USPS First Class Mail
All of our US packages are shipped through USPS First Class with a tracking number. Transit time is about 5-7 business days. This does NOT include production time (2-3 business days).

STANDARD SHIPPING for Canadian Orders *NEW*
All of our Canadian packages are through USPS with a tracking number. Tracking numbers will be available within 24-48hrs after the item is marked as shipped. Transit time varies but on average is 7-10 business days. This does NOT include production time (2-3 business days).

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PRIORITY MAIL SHIPPING -
Priority Shipping takes 3-6 business days for shipping time (+ production time is 1-2 business days) and it costs $18.00. You will have the option to choose your shipping method in the drop-down menu when you check out. Priority Shipping is NOT guaranteed. The only guaranteed option is Expedited.

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EXPEDITED MAIL SHIPPING -
Express/Expedited Shipping takes 1-3 business days for shipping time (+ production time is 1-2 business days), and costs $32.00. You will have the option to choose your shipping method in the drop-down menu when you check out. Expedited delivery is guaranteed.

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LOST /DAMAGED ITEMS
Unfortunately, we are not responsible for tracked items that get lost and are MARKED AS DELIVERED or damaged in the mail.
Refunds and Exchanges
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RETURNS & EXCHANGES

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RETURNS
We accept unworn/unpersonalized returns and/or exchanges within 7 days of when your package was delivered, with the following exceptions:

- Returns are NOT accepted on personalized pieces, unless we made an error.
- Bridal Party orders are non-returnable.
- Earrings are non-returnable.

Please contact us for a return via Etsy Convos:
- Please pack the item carefully with original packaging + and include your name and order number in the package
- Please send items being returned in a bubble mailer envelope (so items do not become damaged in the mail)

We DO NOT refund shipping costs.

WE are NOT responsible for broken jewelry chains. Jewelry chains are fragile by nature please take care to remove your jewelry before sleeping or any strenuous activity. With the correct care your jewelry can last a lifetime.

If an item arrives broken (which is very unlikely) since they are shipped inside a gift box, but if it happens, we need proof of a photo taken with the shipping envelope and with the item in the box.

If the proof is acceptable, the item will be replaced with a new one. We do not offer refunds on broken items.

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RESIZING
- If you didn’t order the correct length, you can add an extension (if it's too short) or send it back to us for "resizing" if it's too long

- We charge a “re-sizing” fee price will be determined as per work required (+ a one time return shipping fee)

- You can purchase this service here:
https://www.etsy.com/listing/254456322/re-work-modifications

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EXCHANGES
- We accept unworn/unpersonalized exchanges on orders within 7 days of when your package was delivered.
- Please contact us via Etsy Convos to arrange an exchange.
- Standard shipping rates will be applied to make an exchange.


Jewelry that has become tarnished over time by everyday use is not refundable. To maintain your jewelry please keep it the plastic bag provided with your purchase when not wearing. Your jewelry is a unique handcrafted piece so please take care and enjoy!

***Pieces that are personalized I.e. are NON refundable. Unless an error was made on our end.****
Additional policies and FAQs
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CARE INSTRUCTIONS: Please do not clean your items with any harsh chemicals, use only a polishing cloth to clean. All jewelry can tarnish over time we recommend keeping your jewelry in the plastic jewelry bag provided with your purchase when not wearing your items to keep them tarnish free!

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SENDING A GIFT
Each item comes in a cute Jewelry Box perfect for gift-giving. If you are sending your order directly to someone else as a gift I would be happy to include a gift message. Just let us know what you would like to say in the "note to CustomBrites" text box at checkout.

More information

Last updated on 19 Jan, 2017
Frequently asked questions

Custom and personalized orders

Please leave all engraving instructions in the notes section at checkout :)

Please contact us if there is something you are looking for but cannot find in our shop! We love creating custom work, it's in our name ;)

Gift wrapping and packaging

All of our jewelry comes on a jewelry card and in a cute jewelry box ready for gift giving :)

Sizing details

Most of our jewelry comes in different lengths, and the options are available on our drop down menus however...if you are looking for a specific size and it isn't listed please let us know and we will definitely be able to create the size that's just perfect for you!

Wholesale availability

Yes we do bulk and wholesale orders! Please let us know what and how many you are looking for and we will be happy to provide you a discounted price!