DarkhorseGifts

We design and craft personalized gifts and more

Midland, Ontario

Top shop for gifts in Canada.

Buyers bought gifts from this shop and gave them 5-star reviews!

Items

17333 Sales
 

All Items

Kirk Quesnelle

Contact shop owner

Kirk Quesnelle

Reviews

Average item review
5 out of 5 stars
(3663)

About DarkhorseGifts

Sales 17,333
On Etsy since 2015

Meaningful Unique Gifts for the ones you love.

Shop members

  • Kirk

    Designer, Engraver, Owner

    I'm designer & software developer turned gift shop owner. Drummer, Aspiring Guitar player. Love music. Love creating.

Production partners

  • Printful

    Chatsworth, CA

    A fulfillment, warehousing and shipping service for small retailers

Shop policies

Last updated on 10 May, 2022
Welcome to our shop and thanks for checkin' us out!

We can't wait to design and engrave something that's just right for you or your special someone! Have a look around our shop - if you don't see what you're looking for, ask us and we'll try to make it happen! We LOVE working with customers to come up with cool new products and designs!

Best Wishes

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Because of the nature of engravings being very personal and unique, we do not accept exchanges.

If there are any damages, or defects in the product that you are not happy with we will happily create you a new one and ship it out to you within 10 days of receiving the product. No need to send it back to us, just send us a photo of the defect and a description of what you're unhappy with and we will do our best to fix it and send another one out free of charge.
Payment
We accept PayPal, Credit Cards, Direct Checkout, Gift Cards.

Please make sure to verify details such as dates, names, spelling and other elements of the design. We do our best to check as well. Once engraving is complete, we cannot accept any other changes or cancelations.

Please remember to check your Etsy conversations as we may have questions and verifications for you depending on the product you've purchased.

*NOTE* You do not have to have a PayPal account to pay with credit card through PayPal. Here are some instructions that show you how to do that: https://www.etsy.com/help/article/361
Delivery
We ship via Canada Post as either a regular parcel or light packet. Most listings include tracking but some do not in order to keep the price lower. Be sure to read our shipping policies on the item(s) you're ordering. If it doesn't come with tracking, but you want it, let us know!

We ship internationally. Buyer is responsible for any applicable import duties, taxes, or other charges.

Once shipped, your parcel should be received within 4-7 business days for USA, typically 2-6 days within Canada and up to 4 weeks for international. Sometimes parcels arrive sooner or later depending on the season. For instance, the mail is much slower around Christmas time.

Please note that we cannot guarantee shipping dates. Once items are sent, we have no control over the how long it takes to arrive. Typically, shipping is pretty accurate on the amount of days estimated for delivery

More information

Last updated on 11 May, 2022
Frequently asked questions
Do you accept custom orders?

Yes we accept custom orders. We love to incorporate your ideas and designs into something special. For simple designs this can often be incorporated into the price. For more advanced designs, we charge a fee. If you're unsure, just ask us.

Do you send proofs?

We do not send proofs for non custom designs. If we are just replacing your information into an existing design, your information will be substituted into the design. If you request a completely custom design, then we will send a proof before engraving.

How do I add my customization information?

To customize your item, please add the respective details on the checkout page. There will be a text box that says "Add a note to DarkhorseGifts".