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Reviews
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Phoenix on 30 Nov, 2020
5 out of 5 starsA cleverly designed and sturdy bag! I can't wait to gift it for xmas to my teenage daughter :)
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Asi on 27 Dec, 2019
5 out of 5 starsthis is one BEAUTIFUL backpack, just as expected to be! It matches exactly my needs for a mac laptop and few additional stuff! I LOVE IT!
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Meg on 26 Jan, 2019
5 out of 5 starsOverall I'm happy with my purchase , I was a little surprised that there's a shine to them. It might end up being something I really like not sure yet how I feel about that but the quality looks good but time will tell.
About dulgenstyle
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Step 1: The sewing pattern of the product you order is individually printed with sublimation process.
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Step 2: The printed patterns are hand cut into pieces.
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Step 3: All the pieces are assembled.
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Step 4: One of our expert seamstresses will sew these pieces together.
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Step 5: The finished product will be carefully inspect to meet our high standard of quality control before shipping
We believe in guilt-free indulgence.
Shop members
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Sir Angus of Gastown
Recreational Director
Born in the Czech Republic to a royal canine family, Angus has become a Canadian since he was three months old. He spent most of his childhood in Gastown, a rough but lively neighborhood in Vancouver, Canada.
Production partners
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Artofwhere.com
Montreal, QC
Art of Where is a high-quality manufacturer that produces products on-demand printed with submitted designs and artwork. They are proud to say that all of they produced all the orders in-house. Not a single product is outsourced. So they can control the quality of the items.
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Printful
LA, CA
Printful is an on-demand printing service that prints and ships custom designs. They offer drop shipping, which is a way to sell products without managing physical inventory or shipping yourself. Each order is individually printed, cut and sewn to order.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
WHERE ARE YOU BASED?
Our production and shipping departments are located in the U.S. And our design studio is located in Vancouver, Canada.
HOW LONG DOES IT TAKE TO RECEIVE THE ORDER?
Good question! It mostly depends on which products you ordered and where you live. Generally, it takes us 2-7 business days to individually make each of your orders; then the shipping crews take another 3-8 business days to deliver to the U.S.; 5-10 days to Canada; or 10-20 days to everywhere else. So, we appreciate your patience. Good things will come to those who wait :D
WHAT'S YOUR RETURN POLICY?
Because we individually make all our products to your order, we, unfortunately, are unable to accept any returns or exchanges. However, we do take pride in the quality of our products and services. If you received defected products or if we had made mistakes with the order, please email us ASAP at info@dulgen.com within two weeks upon the arrival of the products. Make sure you include the order number, name, email, a description of the issue, and the photo of the disputed product with the email.
WHAT IF MY PACKAGES GOT LOST IN TRANSIT?
No worries :) For the lost packages, please submit your claims no later than 30 days after the estimated delivery date. We will do our best to work with the shipping company to resolve the issue for you.
DO YOUR SHIPPING CHARGES INCLUDE CUSTOM DUTIES OR TAXES?
Unfortunately, our international shipping fees do not cover any custom duties/taxes. The customers are responsible for any charges if any. dulgen™ is not responsible, nor in control, of any additional duties/taxes that may be applied. We are required by law, to state the value of your order’s contents. For more information, please contact your local customs department.