edenbee

Eden Bachelder Fine Art & Craft

Muskoka, Ontario | 840 Sales

edenbee

Eden Bachelder Fine Art & Craft

Muskoka, Ontario 840 Sales On Etsy since 2008

5 out of 5 stars
(203)

Announcement   **Notice: Canada Post is currently experiencing slow downs and rotating strikes, and the U.S. border is also behind in processing packages through customs. Due to these factors, I cannot currently guarantee specific delivery times. Packages may be later than expected. Please contact me with any concerns!**

Handmade leather masks, jewelry, original paintings, and signed prints by artist Eden Bachelder.

Thank you for visiting my shop! All of my masks are made-to-order unless they are marked ready-to-ship in the listing title. Masks require anywhere from a few days up to a couple of weeks lead time to be created before they can ship -- default ship-by dates are only approximate -- so please keep that in mind when placing an order.

Rush orders can almost always be accommodated, but please be sure to check with me first to avoid disappointment! If you need your mask to arrive for a particular date, please contact me to confirm before placing your order. Jewelry, prints and paintings typically ship out within a week.

A note on all orders: shipping covers regular air shipping. For tracking or for faster shipping services, I will bill for the price difference between air shipping and the expedited service of your choice. For more details, please see my shipping FAQ at: http://edenbachelder.com/faq.html

Announcement

Last updated on 28 Nov, 2018

**Notice: Canada Post is currently experiencing slow downs and rotating strikes, and the U.S. border is also behind in processing packages through customs. Due to these factors, I cannot currently guarantee specific delivery times. Packages may be later than expected. Please contact me with any concerns!**

Handmade leather masks, jewelry, original paintings, and signed prints by artist Eden Bachelder.

Thank you for visiting my shop! All of my masks are made-to-order unless they are marked ready-to-ship in the listing title. Masks require anywhere from a few days up to a couple of weeks lead time to be created before they can ship -- default ship-by dates are only approximate -- so please keep that in mind when placing an order.

Rush orders can almost always be accommodated, but please be sure to check with me first to avoid disappointment! If you need your mask to arrive for a particular date, please contact me to confirm before placing your order. Jewelry, prints and paintings typically ship out within a week.

A note on all orders: shipping covers regular air shipping. For tracking or for faster shipping services, I will bill for the price difference between air shipping and the expedited service of your choice. For more details, please see my shipping FAQ at: http://edenbachelder.com/faq.html

Eden Bachelder

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Eden Bachelder

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Reviews

Average item review
5 out of 5 stars
(203)
View all 203 reviews

Shop policies

Last updated on 03 October, 2018
Welcome to my shop! Thank you for your interest in my work.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want everyone to be happy with their purchase! However, due to the specialized handmade nature of my work, I am unable to accept returns for many of my items (though I am reasonable and understand that there can be exceptional circumstances). If you have concerns about the possibility of returning an item, please contact me for clarification before ordering.

Buyers are responsible for return shipping. Returns, when approved, must be intitiated within one week of receiving the item, and refunds will be issued once I receive the item in hand in its original condition. The original shipping price cannot be refunded as it is unretrievable from the postal service.

In the case of late mask arrivals, returns can be accepted if the following conditions are met:

The Xpress Post upgrade was purchased, and the mask was still delivered later than the deadline I was provided with.
The box is returned promptly, unopened.
The buyer is responsible for any return shipping.
The refund will only be issued once the mask is back in my hands, in its original unused condition.
A shipping refund applies only to the initial shipping, only if the package was sent Xpresspost, and only once I receive the refund from Canada Post, which can take several weeks.
Specific custom pieces may not be eligible for refund if I am unlikely to be able to sell them to another buyer.

Due to the expense and complicated logistics of shipping original works on canvas, they are final sale.

For more details regarding shipping and rush orders, please see: http://edenbachelder.com/faq.html
Payment
I accept payment through PayPal, credit card, or Etsy gift card.

If you make an accidental purchase, or change your mind before work has begun on a custom order, please message me immediately to cancel your order. I will issue a full refund provided I am contacted in a timely manner.
Shipping
Shipping covers regular air shipping. This does not include a tracking number. Approximate time in transit, after an item ships, is one to three weeks to most destinations. If you would like your item sent to you by a faster method, please message me upon placing your order. I will charge the difference between regular air shipping and whatever is your preferred shipping method/speed.

I endeavor to keep my shipping charges as reasonable as possible. All items are shipped at approximate cost of postage (estimated based on previous shipments) and shipping materials.

For detailed shipping information on my masks, including a breakdown of different upgrade options and costs, please visit: http://edenbachelder.com/faq.html

**A note on international shipping: I do my best to ship to meet people's needs and deadlines. I will send packages expedited and express, if necessary, at the cost of the service requested. (See shipping policy above.)

However, ANYTHING can happen with shipping, even with the most reliable services. I ship from Canada, so items may be held up at the border, and unpredictable delays may happen. If an item misses the date it needs to arrive due to an unforeseen delay, this is unfortunately beyond my control. The earlier you order, the higher the likelihood that this can be avoided! I thank you for your understanding.**