EmmyLousEmporium

Cheddar, United Kingdom · 95 Sales

EmmyLousEmporium

Cheddar, United Kingdom 95 Sales On Etsy since 2013

5 out of 5 stars
(26)
Emmy-Lou Porter

Contact shop owner

Emmy-Lou Porter

Reviews

Average item review
5 out of 5 stars
(26)
Anne Rymer

Anne Rymer on 08 Jan, 2018

5 out of 5 stars

Delighted with this purchase and excellent service! Thank you!

Joely Carter

Joely Carter on 29 Jul, 2016

5 out of 5 stars

Item is gorgeous. Emmy-Lou added a name too and it looks gorgeous

View all 26 reviews

Updates

About

Pyrography

Using wood burning to decorate and customise wooden jewellery and accessories.

Around the web

Shop members

  • Emmy-Lou Porter

    Owner, Maker

Shop policies

Last updated on 28 January, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
If your items arrive and they've been damaged in the post, let me know and I'll do everything I can to set it right. This will most likely mean replacing what has been broken, you can send the broken item back to me (so I can make sure it doesn't happen again) and once I've received the broken item I'll send out a new one (if possible).

If you receive your item and it's unsatisfactory, you have 14 days to contact me, and 30 days to return it (buyer pays for return postage). You will be refunded for the item, but not the shipping fee. The refund will be reimbursed as soon as I receive the returned item.
Shipping
Your items will be sent by Royal Mail. Usually items within the UK should get to you within a week.
Overseas shipping shouldn't be much longer. Small airmail packages to the USA take approx. 5 days. Although things can be slowed down by customs. Let me know if your items aren't with you within a couple of weeks.

Your items are not sent tracked, please let me know if you want it tracked and I'll send you a price.

Items will be sent during the working week, Monday-Friday.
Additional policies and FAQs
If you want anything custom or changed slightly, just let me know and I'll see what I can do!