EraDesignJewellery

Era Design

Vancouver, British Columbia 68 Sales On Etsy since 2013

0 out of 5 stars (8)

EraDesignJewellery

Era Design

Vancouver, British Columbia | 68 Sales

Rosemary Bartram

Contact shop owner

Rosemary Bartram

Announcement    The heart of Era Design is our studio and our people. Our studio is comprised of local craftspeople whose passion is creating unique engagement rings, wedding bands and other jewellery. By working with Era Design Vancouver, you are contributing economically to our community and helping to enrich and preserve local artisanal knowledge and skills. We work in small batches and hand finish pieces as demand requires. As a result, we occasionally sell out of items, but rest assured we always catch up and have them available as soon as possible.

Announcement

Last updated on 04 Mar, 2019

The heart of Era Design is our studio and our people. Our studio is comprised of local craftspeople whose passion is creating unique engagement rings, wedding bands and other jewellery. By working with Era Design Vancouver, you are contributing economically to our community and helping to enrich and preserve local artisanal knowledge and skills. We work in small batches and hand finish pieces as demand requires. As a result, we occasionally sell out of items, but rest assured we always catch up and have them available as soon as possible.

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About EraDesignJewellery

Sales 68
On Etsy since 2013

Era Design handcrafted jewellery inspired by nature, travel and times past.

I started my store Era Design in 2003 as a one woman shop, with a vision to create the sort of jewellery I would like to buy but could not find in Vancouver. I have been very fortunate over the years working with amazing clients, creating wonderful jewellery.

Since then I have grown into a five person studio, outgrown our original location and recently moved to a beautiful new space with big windows and a larger workshop in east Vancouver.

The jewellery industry is going through a renaissance. There are tools available now that would have been unimaginable a few years ago. I started my CAD training in 2009 and purchased a 3D wax mill soon after. More recently we have upgraded to a new Micro 3D printer in order to create even more detail in our pieces. This CAD process is just one step in creating a piece of jewellery. All our casting, finishing, textures, stone setting, and engraving are done by hand to create the best possible outcome in our work.

If you have any questions about our design, process and current turn around time please convo us and we will be in touch!

Thank you,
Rosemary

Around the web

Shop members

  • Rosemary Bartram

    Owner, Designer

    Rosemary turned her childhood love of jewellery into a career. She trained at Jewellery Art & Design in Vancouver and honed her design skills working in the jewellery industry. In 2003 she opened a fine jewellery design studio called Era Design.

Shop policies

Last updated on 07 September, 2019
Welcome to Era Design's Etsy store! Established in 2003, Era is as a boutique jewellery design studio located in Vancouver Canada and handcrafts our designs at our retail store/workshop. Owner Rosemary Bartram has designed all the pieces you see in this Etsy shop and our skilled goldsmiths make the pieces shine! If you have any questions about our store, jewellery or current timeline for creating our pieces please convo us.
Thanks,
Era Design Team

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We want to ensure you are 100% satisfied with your purchase. If you wish to return an order for refund or exchange, please review the policies below and contact us for instructions on how to prepare to process your return quickly and easily.

RETURN POLICY**

If for any reason you are not completely satisfied with your purchase you must contact us within 14 days of delivery date for a full refund (less a 10% restocking fee.) The item must be shipped back within 30 days of delivery. Items being returned must be in new, unused condition and all original packaging and documentation* must be included. Worn jewellery pieces or those exhibiting signs of wear are subject to a 15% refurbishing fee. We are not responsible for the costs associated with shipping the item back to us nor are we liable for anything that happens to the item before it reaches us. Therefore, for your own protection, we recommend that you use a delivery service that insures you for the value of your purchase. Era Design is not responsible for lost, damaged, or customs returned shipments.

Please contact us within 14 days of delivery to let us know of your intention to return an item.

Return to:

Era Design
1795 Venables Street
Vancouver, BC
V5L 2H5
Canada

If delivering in person, please see Era Design retail location hours.

* Canadian diamonds over .18ct are sold with a Canadian diamond certificate and serial number. In order to process your return, the certificate must accompany the returned jewellery item. There is only one copy of this certificate and we recommend you keep it in a secure location.

** These return policies are active from the date of completed payment. All return policies are invalid if you modify or change your jewellery. No processing fees are applied by Era Design, some credit card companies may charge a fee in accordance with their merchant agreement policies and this fee may be levied by the card provider. These policies do not change or amend any current or future return policies on the Era Design online website or Era Design retail location. The Era Design retail location has its own return policies. This return policy does not change or amend any current or future return policies on the Era Design website or Era Design retail location.
Payment
All pieces of jewellery must be paid in full prior to shipping. Canadian residents are subject to local provincial taxes, HST, GST where applicable. We accept Visa, Mastercard, Paypal, and Etsy giftcards. Order cancellations are only possible before the order is shipped
Delivery
Items purchased on the Era Design website will be prepared for shipment within two business days. This applies to in-stock items only and does not include items that require modification, such as ring sizings. For special orders please contact us for estimated manufacturing and shipping times. Within reasonable parameters, we will do our best to accommodate any and all of your needs.

All Era Design items will be shipped from Vancouver, BC. Therefore delivery times will vary depending on your location. Our shipping includes an online tracking service that will be emailed with your Shipping Confirmation.
Additional policies and FAQs
Color Disclaimer
Due to the many variations in monitors and browsers, color samples may appear different on different monitors. Computer monitors are not all calibrated equally, and color reproduction on the Internet is not precise. Since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the color of the jewellery item. We do our very best to make sure our photographs are as close to the exact product as possible, but cannot guarantee that what you see is an exact sample.

Should you have any concerns about the specific item offered, please contact us and we will happily send you a photograph taken in natural light of the exact ring available.