Accepted payment methods
Returns and exchanges
Please note that all custom orders are absolutely final and that refunds will only be issued in the event of a manufacturing error (aka I make a spelling error ;) )
Items on sale and purchased during a promo are final sale.
Need something repaired? Caught your fave necklace on your handlebars and need a new chain? Stepped on your earrings when you got out of bed? No biggie. Just holler. We got you, girl.
Please contact us prior to checkout with any questions!
We currently list postage to the USA, Canada and the U.K. only, but if you would like something shipped elsewhere, just contact us prior to ordering to allow us to sort that out for you.
Customs and Duties are the responsibility of the customer and will vary depending on the country you are in. Do remember that customs can sometimes tie up your goodies from one day to several weeks, although we have not had any issues with this thus far.
Additional policies and FAQs
Jewellery is delicate, let's be real.
But we do our best to make things as sturdy as possible so you can be as hard on your stuff as we are (aka I break a necklace every week on my bike and somehow crush rings on the reg.)
We also try to include notes and instructions in each package but just in case you've missed them or forgotten - cuz that's totally a thing - here's some info:
ALL "MOOD" ITEMS HATE WATER!! Do your best to avoid getting them wet. So take off your ring when you do them dishes/shower/garden/whatever.
BRASS DARKENS!! But it's our favourite and it's just so gosh darn sturdy. Want it to stay super shiny, though? Avoid getting it wet too often and get yourself a polishing cloth. Those things last forever.
METAL PLATING WILL WEAR OVER TIME!! It's no big deal. It's just what it does. We love the way things look as they become more worn and well loved and we think you will too.