hemsworthmercantile
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About hemsworthmercantile
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Our Turkish towels are produced in the mountain village of Badadag, Turkey.
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It takes about 30 minutes to hand loom 1 Turkish towel in a traditional handloom machine.
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The village women of Badadag fringe the tassels of each towel finishing about 10 a day.
Production partners
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Manufacturer
CA, United States
They sell the masks to us.
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Turkish Towel Handloom Atelier
Denizli, Turkey
Our Turkish towels are carefully crafted with utmost care by a small atelier run by women in the Anatolian region of Turkey. The families who belong to this atelier, with their skill and unique craftsmanship, strive to revive and uphold the traditional handloom production.
Shop policies
Delivery
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Care instructions
Hemsworth towels are easy to care for. They wash easily and become softer and more absorbent with every wash. The more you wash them, the better they will be. Machine wash cold on gentle cycle with similar colours without fabric softener and hang to dry or tumble dry at low temperature. We do not recommend using a fabric softener as this will reduce absorbency. Instead, add a dash of vinegar to the wash to maintain its softness.
Shipping and Returns
SHIPPING
We currently only ship to Canada. Please allow 1 to 2 business days for us to receive and process your order.
Standard shipping: 3 to 7 business days (excluding handling time)
VANCOUVER LOCAL PICK UP
If you live in Vancouver, BC and would like to pick up your order to save on shipping, please send us a message to arrange order pick up.
RETURNS
We want you to love our products but if there's something you're not happy with, we would gladly accept returns within 14 days of purchase for a full refund or exchange as long as they are unused, unwashed, and in their original packaging.
To return an item, simply send us an e-mail at orders@hemsworthmercantile.com. Please note that the shipping fee is non-refundable.