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About
Hand Letter / Typographer / Illustrator
I'm a letterer and illustrator living in Vancouver, on the west coast of British Columbia, Canada.
I'm currently designing for my own line of art prints and greeting cards which I sell locally in shops around the Greater Vancouver Area and here in my Etsy shop.
When I'm not sketching, scribbling or working hard at learning some new thing, I co-manage and curate for an artisan shop I own in North Vancouver called The Artisans, where you can get some pretty cool stuff all made by other creative people just like me.
I also enjoy a good Americano, craft beer, and kale smoothies.
Shop members
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Doris Jetz
Owner, Hand Letterer, Illustrator
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If you have any questions, it's best to contact me before making a purchase.
However, if you have any issues with your purchase, please convo me with details. I will handle exchanges/returns on a case by case basis.
Payment
Shipping
I use the address that you entered into Etsy. Please ensure your Etsy delivery address is accurate so there are no shipping delays.
I use Canada Post's Regular mail for all shipments with no tracking or insurance. If you would prefer another method of shipment or would like tracking/insurance, please convo me with details before placing your order.
Digital products will be available for you to download immediately after your purchase is complete.
Delivery times of physical products will vary depending on the season and the destination. The following are general guidelines as set out by Canada Post:
Canada: in 3 - 5 business days
USA: 5 - 10 business days
International: 5 - 14 business days
Please keep in mind that these are estimates only and delivery times can vary. Once an item in mailed, it's out of my hands and in the hands of Canada Post, USPS or whichever your postal service is local to you. If you really need delivery by a certain date, please allow ample time for delivery.
Please note that customs and duty charges are the responsibility of the buyer, if applicable. This may vary according to your countries tax and duty regulations.
Additional policies and FAQs
You’re welcome to use digital products for as many personal projects as you like.
The files may not be shared, transferred, resold, sub-licensed or otherwise redistributed. The copyright of these graphics is not transferred upon purchase but remains with the shop owner.
For commercial use for over 500 impressions, please contact me to discuss a commercial license.
I'm not able to offer returns or exchanges on digital products.
Physical Products:
Please be aware that due to differences in computer monitor calibration, colour may slightly vary from what you see on your screen.
Listings are prints only. Unfortunately, I do not include any framing in any of my listings.
The purchase of one or more of my designs does not, under any circumstances, transfer the copyright, license, rights or ownership.