jacobswoodentoys

HANDMADE WOOD TOYS I DECOR I MINI HOCKEY STICKS

Sedgewick, Alberta
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| 3,687 Sales | 5 out of 5 stars 5 out of 5 stars

jacobswoodentoys is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Canadian Customers... as the shipping cost of one small item is high, please message us if interested in combining several items to be shipped together and we will contact you with the lowest shipping rate available from Canada Post.
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Welcome to Jacob's Wooden Toys Etsy shop! Please read all descriptions carefully and refer to Shop Policies for additional info. Questions? Welcome to send us a message, as we reply promptly. Thank you so much for your support!

Announcement

Last updated on 20 Jan, 2023

Canadian Customers... as the shipping cost of one small item is high, please message us if interested in combining several items to be shipped together and we will contact you with the lowest shipping rate available from Canada Post.
____________________________________________________________________________________________
Welcome to Jacob's Wooden Toys Etsy shop! Please read all descriptions carefully and refer to Shop Policies for additional info. Questions? Welcome to send us a message, as we reply promptly. Thank you so much for your support!

Items

3687 Sales

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All Items

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Tim and Brigita Cornwell

Contact shop owner

Tim and Brigita Cornwell

Reviews

Average item review
5 out of 5 stars
(742)
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About jacobswoodentoys

Sales 3,687
On Etsy since 2009

Welcome to Jacobs Wooden Toys on Etsy!

Our dream was to have an online shop and here we are- 13 years and over 3,600 sales later :) Thank you to each and every one of our customers for choosing our product.
We love to offer our product online, while reaching audiences near and far, with a safe shopping experience from the comfort of your own home.
Our family of 4 lives in a small town in Alberta, Canada. We also have a big orange kitty named Sally and a Welsh Arabian cross pony, named Gizmo's Galaxy or Gizmo, for short :)
Building products and managing our online shop is a full-time job for us. Tim is the talented man behind all our wooden items, who constantly works on design and manufacturing, improving the existing product for easier shipping. Jacob and Nora are a big help with taking parcels to the post office for shipping during busy times.
The very beginnings of the business can be found over 40 years ago. We are very thankful to Tim's parents- Carl and Irene for the knowledge of building and running a business they have shared with us.
We use locally harvested pine/spruce from Northern Alberta and Baltic birch. We use up pretty much every piece of wood we have, as a lot of parts for the items we produce are small. Wood shavings from the shop we often use in our garden (our son Jacob loves to use them in his veggie patch:) and any extra surplus goes to the local compost.
We do not have additional employees, so everything that is built is built by Tim. Brigita (me) helps with upholstering couches and beds, making sure questions/emails are responded to and orders filled on time... Life is very busy these days, but we are immensely thankful to all our customers for their continuing support by choosing our toys.

Our product is carried by the following businesses:
-Little boats-
*S.S.Klondike Historical Site's gift shop in Yukon,
*Denver Zoo Northern Shores playground/water play area
*Sister Cities Park's Visitor Welcome Center in Philadelphia.
*SO handmade Etsy shop (boats and trains, as a part of a playmat set)
-Small goalie sticks- Top Shelf Goalies online shop includes our little wooden goalie sticks.with their artistic hockey sculptures.
-Specially designed and handcrafted items for indigenous resource kits, provided by early childhood development consulting company As One.

As seen on...
-ABC TV Network show "Uncle Buck"... Our purple 3-story dollhouse set.
-Etsy Awards Canada 2016 finals, category Kids & Baby...Our yellow 3-story dollhouse set.
-Calgary Herald's Gift Guide 2016...Our red wooden barn set.
http://calgaryherald.com/life/swerve/the-ultimate-gift-guide-38-ways-to-bring-the-holidays-home
-The Well Styled Child blog (Nov.2016)
http://thewellstyledchild.com/blog/2016/10/27/christmas-top-toy-picks-2016
While visiting our store, please know that you're ordering from a small, family-run business. Our children know how hard their parents work and how much joy and gratitude each sale brings. It is great proof to our children that if you're willing to work hard and be patient, you can accomplish a lot.

Best Regards,
Tim, Brigita, Jacob and Nora Cornwell

Shop members

  • Tim Cornwell

    Owner, Designer, Maker

  • Brigita Cornwell

    Owner, Customer Service, Assistant

  • Jacob and Nora

    Inspiration, Product Testers, Shipping Help

  • Sally the kitty

    Playful Companion

Shop policies

Last updated on 23 January, 2023
PLEASE NOTE: We are unable to issue a refund for orders, delayed beyond our control, due to postal or customs delay. We ship your order out as fast as possible, so please keep this in mind while you are waiting. Thank you.
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Welcome to Jacobs Wooden Toys! Our wooden items are designed and handcrafted in Alberta, Canada.
-FAQ...
Q: I need an item fast, by a certain date. Can you guarantee the delivery date?
A: Unfortunately, we are unable to guarantee the delivery by a specific date. Once package is taken to the post office as soon as possible, we have no control from that point on how fast it will be delivered. Rush shipping unfortunately unavailable.
We can not be held responsible for any out of our control shipping delays (customs, Canada and USA holidays, weather etc.) once a package has been taken to the post office. If you are concerned about a possible delay, please contact us via Etsy and we will look into the matter for you to the best of our ability. We can not be held responsible for lost or stolen packages. It's the buyers responsibility to provide a safe place to receive mail. Thank you for your understanding.

Q.- Can I order your wooden hockey sticks in larger size, about 18 inches or longer?
A.- Our decorative hockey sticks can be made up to 12 inches size only. Thank you for understanding.

Q.: I am interested in buying several items, but when I add these items to my cart, shipping goes up quite a bit. How can I change that?
A.: Why not get a custom listing set up just for you! Simply contact us with a list of your items and your location and get a quick response from us with a special combined shipping rate savings. As our product varies in size and weight (from a single tug boat to a furnished dollhouse), it is very hard to determine an accurate combined shipping cost, when proceeding to Etsy checkout with several items in various sizes in cart. . Please don't hesitate to contact us about setting up a listing for you, as we reply promptly:)
Or, you can proceed to the checkout and any shipping overpayment will be refunded back to your account. Thank you!

Q.: I have not received my order yet and I live in the USA. It has been past the estimated delivery date.
A.: Although we do everything to ship your item(-s) out as fast as possible, sometimes parcels going to the USA experience postal and/or customs delays, that are beyond our control. The delivery times listed are estimates only and not guaranteed, unfortunately.
If your order has tracking number and it shows that package has been delivered, but you haven't received it, we suggest to check with your neighbours first to see if the mail was accidentally delivered to the wrong address by your mail carrier. If not, please contact your post office and ask them to provide the GPS coordinates to see where they delivered your package. Unfortunately, we can not be held responsible for misdelivered mail, caused by USPS error. Thank you for understanding.

Q.: Can I mark my purchase as a gift. so it does not include the purchase receipt?
A.: The purchase receipt is never included in our shipments, due to majority being sent as a gift. The receipt can be sent upon request.
If you are in Canada and mark your purchase as a gift, it allows the person you are buying for to know where it was purchased, but not how much you paid for it.
For the USA /International shipments - we can not mark purchases from our shop as a gift for customs declaration, as it is illegal, so please don't ask us to do it. Thank you for your understanding.
Marking as a gift does not mean gift wrapping (we can include a card upon request, at no charge).

Q.: What kind of paints/finishes do you use?
A.: We use AP Certified non-toxic paint, as well as non-toxic gloss finish (water base). We do not however recommend our peg dolls, for example, to children under 3y.o. who still place toys in their mouth.

Q.: Do your dollhouses and barn sets come in kit form?
A.: No. Our dollhouses, furniture and farm sets all come fully assembled, ready to enjoy! No building required.

Q.: Do you offer a free product for draws/giveaways/blog reviews/donations?
A.: You are welcome to use photos of our product and write about it in a blog... however, unfortunately we can not afford to give away free product for draws/giveaways/blog reviews/donations. Thank you for your understanding!

Q.: I am interested in purchasing your doll furniture set. What size doll would fit with it?
A.: Our furniture fits dolls/toys, that are about 3- 3.5 inches (up to 4 inches) tall. Smaller peg dolls and wooden bendy dolls from Plan toys, Calico Critters fit great with our furniture:) Please note: our doll furniture and accessories are scaled to fit our dollhouses and are not guaranteed to fit well with other dollhouses in the market. Please see the sizing listed with each furniture piece before ordering. Thank you!

Q.- Do you offer a discount on larger quantity purchases?
A.- We offer FREE shipping on large orders of mini hockey sticks (100 or more).

Q.-What kind of packaging do you use to ship your items in?
A.- We use recycled packaging as much as possible. For filler, we normally use shredded paper, styrofoam peanuts, newspaper, flyers collected from local post office (all product is initially wrapped in plastic, to avoid any transfer of newspaper ink), as well as a bubble wrap and/or air pockets and cardboard boxes claimed from local businesses.

Q.- Can I get items shipped to more than one location?
A.- Yes! Please make a separate purchase for EACH ship-to address.

Q.- Can I get a note included with the shipment?
A.- Absolutely! Just let us know in the "Note to Seller" box and we will include a personalized note at no extra charge.

Q.- I have received an Etsy gift card, but unsure how to use it...
A.- Here is the link, that might help:)
https://www.etsy.com/ca/help/article/5465?ref=help_search_result
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Please note: due to wonderful nature of the wood, there might be a slight variation in the colour/grain of the wood in the item(-s) you will receive, comparing to the one pictured in the listing, which makes each piece unique and special.

Q.- Do you offer a lay-away?
A.- Yes! Just contact us for more info, so we can adapt the lay-way to fit your preferences.

Q.- Do you offer larger dollhouses with more play space?
A.- No, we don't. Our dollhouses come in certain size to avoid overly expensive shipping charges. Thank you for your understanding.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.