juliakostreva is taking a short break
Alyssa on 28 Feb, 20145 out of 5 stars
very well-organized and a clean, simple look...what more could you ask for? love!
Elle on 26 Feb, 20145 out of 5 stars
Such a gorgeously detailed case. Subtle colours look even better in person.
Arrived on time.
Leanna on 25 Feb, 20141 out of 5 stars
Ordered case on January 28 and it still has not arrived. It was not made clear before I ordered that shipping could take this long, and the store owner says there is no tracking on shipments which seems unprofessional. Too much money to spend for such a delay. I hope it arrives within the next couple of weeks or I will need my money back.
hpettifer on 23 Feb, 20145 out of 5 stars
This was a Christmas Gift for my daughter who already had the 2013 version. The calendar arrived mid-January but I guess this was due to shipping issues. Its a long way from California to Northampton, England! Great communications with the vendor.
Nora Claire on 21 Feb, 20145 out of 5 stars
Took a couple weeks to arrive but the planner is beautiful
Shannon on 18 Feb, 20145 out of 5 stars
Shipped somewhat slow, but during the holidays which may be why. Overall satisfied with the quality and look of this phone case! Fits perfectly, and has yet to chip/peel or damage. Love the elegance of it, and uniqueness!
Joelle on 18 Feb, 20145 out of 5 stars
Slow shipping but that was expected, looks great! very happy
live2laugh7 on 14 Feb, 20145 out of 5 stars
This truly is the perfect planner for an on-the-go girl like me!
Cindy on 12 Feb, 20144 out of 5 stars
While I LOVE this phone case and its quality, it doesn't fit on my iPhone 4. I followed the instructions and tried many other ways to insert my phone into the case and it did not fit. The seller was slow to respond, but kindly issued a refund. Thank you!
--- www.juliakostreva.com ---
Thanks for all the years of great community and fantastic encouragement! Please visit me again at my new website. :) See you!
Note to recent Etsy customers: You may contact us via Etsy Conversation or email us directly at shop atjuliakostreva.com. Thank you!
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Please note if your item was marked in the description as back-order or pre-order during the time of purchase, your order may take a little longer than normal. Once shipped, typically orders take between 1-3 weeks to arrive in the states, sometimes 4, depending on the local carrier.
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Accepted payment methods
Returns and exchanges
Unused and unopened orders may be returned within 7 days of receipt for a refund or exchange. Once we receive the returned item(s) the charges will be credited to you (though any shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned.
If you receive an incorrect order, or if you receive a damaged package you must tell me within 1 week of receipt so I can correct the situation.
If you order anything that arrives in a shipping tube, I highly recommend simply unrolling the prints, lay flat under heavy books when they arrive.
Once an item is shipped, it typically takes 1-3 weeks to arrive, depending on your local carrier. I can ship to PO Boxes. Sadly I am not responsible for any lost packages. Please contact your local post office with your tracking information to inquire where your package may be - sometimes it's held at your local main post office branch for you to pick up.
Once shipped, International Shipping could take 1-3 weeks to be delivered. However delays can occur in transit, so it's possible to take up to 5-7 weeks for an order to be delivered. Unfortunately, tracking information isn't always available for International Shipping. The shipping times given are estimates and not guaranteed.
Many international countries apply additional duties and taxes on imported packages. It is the responsibility of the buyer to pay any local, import, customs, or handling fees that their country charges. Sadly it’s something we legally can’t avoid, and is out of my control. Please contact your local customs office for more information. Thanks for your understanding!