KirbyDesignsCompany is taking a short break
Reviews
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Ashley on 21 Jan, 2018
3 out of 5 starsThe customer service is great, but the embroidery was hard to read on this product. I ordered 7 hankies for my wedding day, some with longer and some with shorter quotes. The length of quote did not seem to impact the quality of embroidery. My family loved these nonetheless, but I had to read all hankies to them because if you didn't already know what the quote said it was hard to make out.
Dee responded on 02 Feb, 2018
I am very sorry Ashley was unhappy with her order, even though the gifts were well received by her guests. I offered to redo them immediately upon hearing there was an issue, unfortunately that was not to quite a bit after the transaction. I always want to be sure my customers are completely happy. I also agreed to redo them even now, but did not receive a response. I hope for the best for her.
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Amy on 03 Aug, 2017
5 out of 5 starsThe bags are exactly like I ordered and so cute! Dee was really great to work with! My original package never got to me, but Dee responded to me right away and rushed to Jake them again and send them to me. Great customer service and the product was perfect!
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Elise on 11 Jun, 2016
5 out of 5 starsGreat communication and very accommodating! Embroidery is beautiful and even. The robes have a weird chemical smell, but I'm hoping it will wash out (& that's on the robe manufacturer, not seller). Definitely recommend!
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Jeannie on 10 Jun, 2016
5 out of 5 starsThe robe is beautiful, and the seller was the best I have dealt with on Etsy!
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FashionFynlie on 17 Dec, 2015
5 out of 5 starsAdorable! They wore them to meet Santa and they received so many compliments!
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Cassie on 02 Dec, 2015
5 out of 5 starsFast shipping! Wonderful transaction!!! Such a great person to order with!
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Sara on 01 Dec, 2015
5 out of 5 starsGreat communication! Very quick with turn around stuff! So helpful! Loved working with this store!!!
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nikkirliu on 11 Jul, 2015
5 out of 5 starsItem as described. good price. helpful seller. Fast shipping. 5 stars!