luxcrafter
Star Seller.
This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time dispatch, and quick replies to any messages they received.
Announcement
ETSY AND QUANTITIES
Etsy removed the ability to add more than 1 item to your cart for any product priced over $20. Addional quantities can be selected once at the checkout page. Everyone is puzzled over this change.
ETSY AND SHIPPING
Shipping is always the bugaboo of online sales. And since Etsy does not integrate with my new low-cost shipping partner (ChitChats) I must manually set shipping rates rather than have Etsy provide buyers with a calculated rate based on location and shipment size. Etsy may therefore overcharge for shipping as it sums multiple items added to the cart. But don't fret ... just place your order and I will refund any extra you've paid.
USA BUYERS REALLY SAVE ON SHIPPING
By using ChitChats my US buyers will now see a HUGE reduction in shipping cost. ChitChats drives orders daily to Niagara Falls NY to inject them directly into the USPS system. Canadian buyers also will see a small improvement in cost, but nothing as smile-generating as what US buyers experience.
Regardless of where you live, proceed with your order and ignore for now the shipping charged by Etsy. I will refund any overage.
Announcement
ETSY AND QUANTITIES
Etsy removed the ability to add more than 1 item to your cart for any product priced over $20. Addional quantities can be selected once at the checkout page. Everyone is puzzled over this change.
ETSY AND SHIPPING
Shipping is always the bugaboo of online sales. And since Etsy does not integrate with my new low-cost shipping partner (ChitChats) I must manually set shipping rates rather than have Etsy provide buyers with a calculated rate based on location and shipment size. Etsy may therefore overcharge for shipping as it sums multiple items added to the cart. But don't fret ... just place your order and I will refund any extra you've paid.
USA BUYERS REALLY SAVE ON SHIPPING
By using ChitChats my US buyers will now see a HUGE reduction in shipping cost. ChitChats drives orders daily to Niagara Falls NY to inject them directly into the USPS system. Canadian buyers also will see a small improvement in cost, but nothing as smile-generating as what US buyers experience.
Regardless of where you live, proceed with your order and ignore for now the shipping charged by Etsy. I will refund any overage.
Items
Featured items
All Items
Reviews
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Sabrina on 10 Nov, 2021
5 out of 5 starsGreat quality hardware, never disappoints. Recommended vendor.
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Adrienne Fradet on 29 Sep, 2021
5 out of 5 starsLove these! They are so well made and add a wonderful touch to any bag! Will definitely buy more!
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Darlene on 24 Sep, 2021
5 out of 5 starsThe best quality frame I've found, period! And Randy provides stellar customer service.
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About luxcrafter
Unplanned for. And well planned.
In 2016 my sister retired from 40+ years in banking to spend time with the grandkids and - finally - have time to return to her love of sewing. I'd retired two years earlier. She bought an industrial sewing machine, found the Diva and NCW wallet patterns, and quickly became hooked on making wallets and bags and attending local craft and artisan shows. She got darn good at it, and her business - TTLG Creations (https://www.ttlgcreations.ca) - has flourished since.
But the cost of the wallet parts she needed was nuts, and as a grandmother of six found the time needed to procure, test, evaluate and order frames and other hardware was taking a good bite out of the time she did have free to sew. So, in 2017, I started Luxcrafter with the sole purpose of sourcing a narrow range of parts for her so that she could concentrate on sewing. As the quality I was able to secure was so much better than either I or she had seen elsewhere, I decided to open my business to supply quality hardware to other artisans at reasonable prices.
Shop members
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Randy Birch
Owner
Shop policies
Delivery
Payment options
Returns & exchanges
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Custom or personalised orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
SHIPPING FAQ :: Processing time
Barring unforeseen problems I will ship your order within one business day. Orders placed on Fridays may be taken to the post office over the weekend, but won't move from there until Monday.
SHIPPING :: CANADA
If your order fits into a bubble envelope, your shipping is typically between $3-6. You can also opt for fully-tracked for 11.99 and up.
Canadian orders that exceed the weight or size limits for envelop shipping are charged a slightly discounted Canada Post rate. Although I use ChitChats for Canadian-bound shipments as well as those to the USA, Canadians won't experience the same level of saving that our US friend enjoy. Canada Post puts this down to the size of the country and smaller population it must serve.
SHIPPING :: USA
I now use ChitChats for shipping to the USA, which drives parcels daily to Niagara Falls to inject them right into the USPS system This has significantly improved both delivery times and the price I charge US customers.
All orders heading stateside have full tracking.
But because Etsy does not integrate ChitChats like it did Canada Post, I have to manually set the prices, and these are based on weight and package size. So Etsy may overcharge shipping as it sums orders.
I refund the excess, so shop confidently.
Returns and Exchanges
If your shipment arrives with apparent damage from shipping make a claim with your local delivery service (e.g., Canada Post, USPS etc.). Be sure to document with photos before opening. Luxcrafter will not be responsible for damage caused by delivery services.
I inspect every item before shipping to ensure your order is in pristine condition. That said, I have a no-hassle return policy:
★ Contact me within 3 days of receipt with photos. If unused I will refund the cost of the item, or replace the defective item as we agree upon.
★ I will not issue a refund for any item until it has been returned to me and inspected.
★ Shipping cost paid by the buyer cannot regrettably be refunded.
Free shipping? Ooh nooo!
When I mark your order shipped you may receive a notification email from Etsy. Some now include "How about a little something extra? Free shipping! Get it on your next order."
Etsy is encouraging shops to offer "free" shipping, and to achieve "free" by adding the shipping costs to an item's price.
THIS IS MISLEADING AND IRRESPONSIBLE!
Therefore, despite your receiving such a notice with my store's name on it, Luxcrafter does not participate in Etsy's free shipping program.
Customers _must_ feel confident when ordering items that they are only paying one shipping charge, and that this charge is clearly and transparently displayed.
I recommend buyers beware of any store advertising so-called "free" shipping. Nothing is free.
SAFTEY WARNINGS
Luxcrafter products are intended for adult or strictly supervised use and may cause injury or death if not used properly and with care.
Craft hardware consist of small parts that pose a serious and possibly fatal choking hazard to children (and pets).
Plastic used in packaging may cling to nose and mouth and prevent breathing. Keep out of reach of small children.
Some packaged orders are heavy and may cause injury if dropped.