luxcrafter

Barring unforeseen problems I will ship your order within one business day. Orders placed on Fridays may be taken to the post office over the weekend, but won't move from there until Monday.

If your order fits into a bubble envelope, your shipping is typically between $3-6. You can also opt for fully-tracked for 11.99 and up.

Canadian orders that exceed the weight or size limits for envelop shipping are charged a slightly discounted Canada Post rate. Although I use ChitChats for Canadian-bound shipments as well as those to the USA, Canadians won't experience the same level of saving that our US friend enjoy. Canada Post puts this down to the size of the country and smaller population it must serve.

I now use ChitChats for shipping to the USA, which drives parcels daily to Niagara Falls to inject them right into the USPS system This has significantly improved both delivery times and the price I charge US customers.

All orders heading stateside have full tracking.

But because Etsy does not integrate ChitChats like it did Canada Post, I have to manually set the prices, and these are based on weight and package size. So Etsy may overcharge shipping as it sums orders.

I refund the excess, so shop confidently.

If your shipment arrives with apparent damage from shipping make a claim with your local delivery service (e.g., Canada Post, USPS etc.). Be sure to document with photos before opening. Luxcrafter will not be responsible for damage caused by delivery services.

I inspect every item before shipping to ensure your order is in pristine condition. That said, I have a no-hassle return policy:

★ Contact me within 3 days of receipt with photos. If unused I will refund the cost of the item, or replace the defective item as we agree upon.
★ I will not issue a refund for any item until it has been returned to me and inspected.
★ Shipping cost paid by the buyer cannot regrettably be refunded.

When I mark your order shipped you may receive a notification email from Etsy. Some now include "How about a little something extra? Free shipping! Get it on your next order."

Etsy is encouraging shops to offer "free" shipping, and to achieve "free" by adding the shipping costs to an item's price.

THIS IS MISLEADING AND IRRESPONSIBLE!

Therefore, despite your receiving such a notice with my store's name on it, Luxcrafter does not participate in Etsy's free shipping program.

Customers _must_ feel confident when ordering items that they are only paying one shipping charge, and that this charge is clearly and transparently displayed.

I recommend buyers beware of any store advertising so-called "free" shipping. Nothing is free.

Luxcrafter products are intended for adult or strictly supervised use and may cause injury or death if not used properly and with care.

Craft hardware consist of small parts that pose a serious and possibly fatal choking hazard to children (and pets).

Plastic used in packaging may cling to nose and mouth and prevent breathing. Keep out of reach of small children.

Some packaged orders are heavy and may cause injury if dropped.