luxcrafter

Artisan-quality hardware when second-best just won't do

Pickering, Ontario
|
| 1,331 Sales | 5 out of 5 stars 5 out of 5 stars

luxcrafter is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    SOMETHING WE CAN"T BLAME ETSY FOR: Carriers industry-wide are announcing peak season surcharges to address the increased costs of handling shipments. Peak pricing will be in effect from Sun Oct, 2 2022 to Sun, Jan 22, 2023. I expect it could add as much as $3.50 per shipment. Specifics closer to the date. FRAMES: Most of my 8" frames are sold out. I am expecting a restock in the coming weeks, so please be patient and feel free to enquire as to the status if need be. QUANTITIES: For items over $20 Etsy has moved the order quantity selection tool to the checkout page.

Announcement

Last updated on 21 Sep, 2022

SOMETHING WE CAN"T BLAME ETSY FOR: Carriers industry-wide are announcing peak season surcharges to address the increased costs of handling shipments. Peak pricing will be in effect from Sun Oct, 2 2022 to Sun, Jan 22, 2023. I expect it could add as much as $3.50 per shipment. Specifics closer to the date. FRAMES: Most of my 8" frames are sold out. I am expecting a restock in the coming weeks, so please be patient and feel free to enquire as to the status if need be. QUANTITIES: For items over $20 Etsy has moved the order quantity selection tool to the checkout page.

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Randy Birch

Contact shop owner

Randy Birch

Reviews

Average item review
5 out of 5 stars
(214)

About luxcrafter

Sales 1,331
On Etsy since 2017

Unplanned for. And well planned.

In 2016 my sister retired from 40+ years in banking to spend time with the grandkids and - finally - have time to return to her love of sewing. I'd retired two years earlier. She bought an industrial sewing machine, found the Diva and NCW wallet patterns, and quickly became hooked on making wallets and bags and attending local craft and artisan shows. She got darn good at it and her business - TTLG Creations (https://www.ttlgcreations.ca) - has flourished since.

But the cost of the wallet parts she needed was crazy, and as a grandmother of eight found the time needed to procure, test, evaluate and order frames and other hardware was taking a good bite out of the time she did have free to sew. So, in 2017, I started Luxcrafter with the initial purpose of sourcing a narrow range of parts for her so that she could concentrate on sewing. But as the quality I was able to secure under contract was so much better than either I or she had seen from other stores -- and especially much higher quality than the thin, substandard and marred-finished hardware that now abounds all over Etsy sourced from AliExpress -- I decided to open my business to supply true quality hardware to other artisans at reasonable prices with exceptional customer service pre- and post-sale.

You do get what you pay for.

Shop members

  • Randy Birch

    Owner

  • Aja

    Lead, Team Inspiration

Shop policies

More information

Last updated on 23 Aug, 2022

Frequently asked questions

SHIPPING FAQ :: Processing time

Barring unforeseen problems I will ship your order within one business day. Orders placed on Friday after 3pm are taken to ChitChats for Monday's pickup.

SHIPPING :: CANADA

Beginning Dec 27, 2021, only fully-tracked shipping is available to Canadian destinations. I use flat-rate shipping, with a modest Loonie upcharge for additional items added to the package.

This formula will be revisisted often to ensure costs are covered, and buyers are not paying more than the actual tracked shipping costs.

SHIPPING :: USA

Parcels to the USA are shipped using ChitChats who takes parcels daily to Niagara Falls NY to inject them into the USPS system This significantly improves both delivery times and the cost of shipping to US customers.

All orders heading stateside have full tracking.

I offer a flat-rate shipping charge with a modest upcharge for additional items added to the package. Shipping rates will be revisited often to ensure costs are covered and buyers are not paying more than the actual tracked shipping costs.

Returns and Exchanges

If your shipment arrives with apparent damage from shipping make a claim with your local delivery service (e.g., Canada Post, USPS etc.). Be sure to document with photos before opening. Luxcrafter will not be responsible for damage caused by delivery services.

I inspect every item before shipping to ensure your order is in pristine condition. That said, I have a no-hassle return policy:

★ Contact me within 3 days of receipt with photos. If unused I will refund the cost of the item, or replace the defective item as we agree upon.
★ I will not issue a refund for any item until it has been returned to me and inspected.
★ Shipping cost paid by the buyer cannot regrettably be refunded.

Free shipping? Ooh nooo!

When I mark your order shipped you may receive a notification email from Etsy. Some now include "How about a little something extra? Free shipping! Get it on your next order."

Etsy is encouraging shops to offer "free" shipping, and to achieve "free" by adding the shipping costs to an item's price.

THIS IS MISLEADING AND IRRESPONSIBLE!

Therefore, despite your receiving such a notice with my store's name on it, Luxcrafter does not participate in Etsy's free shipping program.

Customers _must_ feel confident when ordering items that they are only paying one shipping charge, and that this charge is clearly and transparently displayed.

I recommend buyers beware of any store advertising so-called "free" shipping. Nothing is free.

SAFETY WARNINGS

Luxcrafter products are intended for adult or strictly supervised use and may cause injury or death if not used properly and with care.

Craft hardware consist of small parts that pose a choking hazard to children and pets.

Plastic used in packaging may cling to nose and mouth and prevent breathing. Keep out of reach of small children.

Some packaged orders are heavy and may cause injury if dropped.