phoenixroseboutique

Phoenix Rose Boutique

Arizona, United States · 30 Sales

phoenixroseboutique

Phoenix Rose Boutique

Arizona, United States 30 Sales On Etsy since 2008

0 out of 5 stars
(13)

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phoenixroseboutique

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Shop policies

Last updated on 17 March, 2011
I like to let all of my customers know that my crafts are first and foremost a way for my daughter and I to connect and share. Anything that I can let her help me do, I allow. Having said that, not all of my items are sewn perfectly straight or made with ABSOLUTE perfection, but that's what makes me love them so much!

Accepted payment methods

  • Money Order
  • Check
Returns and exchanges
Please be sure to specify if there is a specific color, style, etc of an item at time of sale so that I can be sure to give you exactly what you want in a timely manner.

If you are unhappy with your purchase, then I will gladly refund your money within 30 days. I just ask that you send back the item first. Again, I will refund your money as soon as the item is back in my hands. Simple enough!
Payment
I will accept check, money order, or paypal.
Shipping
After you've placed your order, I will figure out the cheapest shipping method then refund you the difference if your payment exceeds that amount. I like to use Priority Mail flat rate boxes whenever possible in order to cut down on shipping costs, but if your order is light and small enough to send cheaper then I will. Big orders, though, will almost always be sent Priority.

Shipping refunds are given back after the purchase because this is the only way I can do it through etsy. I just place the difference back in your paypal account. If paying by check or money order then I can send you a revised bill so that you can just send me a check for the new amount.

I do not ship your item until money is in hand or has cleared through paypal. I need your payment within 5 days of sale. If I do not receive payment or contact by the end of 5 days, I will void the sale and repost the item.

*** If LOCAL PICKUP is desired, please "message seller" beforehand so that I can set up a custom order for you without shipping costs. ***

I use the USPS Priority Mail shipping flat rate box. I find that this is the safest and quickest way to ship my merchandise. It will reach you within 2-3 business days.

If you would like to purchase Insurance on your package then please leave me a note in "Message to Seller" at the time of purchase. I will adjust the shipping rate accordingly.
Additional policies and FAQs
I will gladly do custom orders if anyone is interested. I can replicate any necklace or bracelet. I've done wedding jewelry in the past and they turned out beautiful. Anything else you want made? I am up for trying anything and will offer very competitive prices!