roddyandginger

Scandinavian inspired homewares and accessories

827 Sales

roddyandginger

Scandinavian inspired homewares and accessories

827 Sales On Etsy since 2009

5 out of 5 stars
(305)

Announcement   Welcome to roddy&ginger's Etsy store. Our products are handprinted and handmade for home and family. We make everything here in the UK but are very happy to ship worldwide.
For additional shipping and purchase information please read my shop policies before purchase, thank-you.

Announcement

Last updated on 02 Dec, 2017

Welcome to roddy&ginger's Etsy store. Our products are handprinted and handmade for home and family. We make everything here in the UK but are very happy to ship worldwide.
For additional shipping and purchase information please read my shop policies before purchase, thank-you.

roddyandginger

Contact shop owner

roddyandginger

Reviews

Average item review
5 out of 5 stars
(305)
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Shop policies

Last updated on 04 October, 2017
All my work is made with love and care in my studio in London and comes from a smoke and pet free environment.

Please read my shipping information before you make a purchase and feel free to email me with any questions or enquiries.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
I take care to describe my items as accurately as possible, but please remember that they are hand printed and handmade so some very slight variations may occur. Please also note that the appearance of colours may vary from monitor to monitor.
Refunds or replacements are accepted if the item is not as described in the listing or if there is a defect. 
If for any reason you are not happy with your purchase, please contact me by email.

Damage
All textile items are packaged in a sealed padded envelope and prints are rolled and packed in a strong postal tube then wrapped in brown paper so they should arrive in good condition. We can't be responsible for damage caused in transit. But please email me if you have a problem and we can work something out.

All return items to be set to this address:
14 Dickens Road, Broadstairs, Kent, CT10 1DX, United Kingdom
Payment
Payment is due at time of sale.
Shipping
I aim to post within 3 working days of receiving payment but I will let you know if it will be any longer. I will email you on the day of posting to let you know your order has been shipped. Your order will be shipped from the UK. 
All taxes, customs, duties and fees charged for international orders are the responsibility of the buyer.

International shipping
All international parcels are sent by Airmail which usually takes between 5 and 10 working days. Airmail is a reliable and cost effective service but delivery is not guaranteed and tracking is not covered in the price.
I can offer a choice of upgraded shipping services which both offer more security and trackability:

Airsure (additional $8)
A fully trackable, secure and slightly faster service with signed for delivery. This will be an additional $8 per package. Airsure operates to these destinations only:
Europe: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.
World Zones: Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA (but unfortunately not Australia))

International Signed For (additional $6)
This secure service is trackable until it leaves the UK and signed for on delivery. It operates to all overseas destinations and will be an additional $6 per package

*Please email me before purchasing if you would like either of these additional options and I will upgrade your postal cost.

UK shipping
Parcels to UK addresses are sent by Royal Mail first class. For a guaranteed next day, signed for service I can offer Royal Mail Special Delivery at an additional cost. The cost depends on the weight of the package, for example for one textile item there will be an additional $5 (making total postage and packing $9 or approximately £5.50)

*Please email me before purchasing if you would like Special Delivery and I will upgrade your postal cost.
Additional policies and FAQs
Thank you so much for shopping with roddy&ginger