SilverSerpentStudio

Silversmithing and Metalwork by Hannah Trost

Idaho, United States · 424 Sales

SilverSerpentStudio

Silversmithing and Metalwork by Hannah Trost

Idaho, United States 424 Sales On Etsy since 2008

5 out of 5 stars
(142)
Hannah Trost

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Hannah Trost

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Reviews

Average item review
5 out of 5 stars
(142)
Cheryl Clemons

Cheryl Clemons on 06 May, 2018

5 out of 5 stars

Second time purchasing custom bookmark. Beautiful again just what hoped for and received super fast.

Virginia

Virginia on 03 May, 2018

5 out of 5 stars

My photos can't do this pendant justice. This is a beautiful stone and I also find it really fantastic how the copper attached itself to the iron part of the tiger iron stone. It's a great sized pendant and will work with many outfits. I will keep my eye out for more items from Hannah! <3

Virginia

Virginia on 03 May, 2018

5 out of 5 stars

Love it! I sent Hannah a few reference photos of what I wanted (a chibi Godzilla and Mothra) for my bookmark. She drew up a sketch and I loved it. The finished bookmark is amazing! She responds quickly to messages, answers all questions, and creates beautiful works of art. Thank you! I will be purchasing more for friends, family, and myself! <3

View all 142 reviews

About

Creating One Piece at a Time

NEW! Silver Serpent Studio designs are now available locally and online through Nostalgic Boutique in downtown Idaho Falls, ID! You can see more of my designs online here: https://www.shoptiques.com/search/products?query=silver+serpent+studio
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Silver Serpent Studio is a small, home-based metalworking and silversmithing business owned and operated by Hannah Trost. From start to finish, each piece is designed, created, finished, and photographed by a single person.

This means that every pendant, bookmark, and art piece is made with care and precision. Each one is unique - I strive to make sure this is so. I also welcome custom pieces!

Captured Earth Jewelry Series - These pendants are all made with hand-selected and often specially designed cabochons – no two are alike. Each cabochon has been shaped and polished by local rock-hound aficionados and carefully inspected before purchase - no dye/fake colors nor visible flaws/cracks here! Many of the stones I use are native to the western United States and have even been collected by my sources during the warmer months. I’m constantly surprised at the natural, vibrant colors our earth has created!

Heirloom Bookmarks - Made from copper, brass, or aluminum, these bookmarks can be customized with personal quotes, favorite animals, artwork, flame painting, and so much more! These bookmarks make memorable gifts for book lovers, special occasions, or for yourself, bringing a smile each time a book is opened!

For more of my designs, please visit my Etsy shop or Facebook Page! Links below.
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Links:
SSS on FACEBOOK: https://www.facebook.com/silverserpentstudio

Around the web

Shop members

  • Hannah

    Owner, Maker, Designer, Curator

    Art has always been one of my passions. I love working with my hands, so it's no surprise that I've embraced silversmithing & metalworking. I'm always trying new techniques and challenging myself - which means new designs are always coming!

Shop policies

Last updated on 13 March, 2018
Still have questions? Please ask! I generally respond within 12 hours or less.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Please contact me about any questions or concerns you may have any time during or after your purchase. I'll do my best to work with you to resolve any issues that may arise.

RETURNS/EXCHANGES: I accept returns/exchanges on most items. CUSTOM ORDERS CANNOT BE RETURNED/EXCHANGED. Items should be in new/unworn condition and undamaged for a full refund. Return shipping is your responsibility - please use the same or similar packaging to avoid damaging returned items.

Contact me within 14 days of receiving your order and ship the piece(s) back within 30 days.

DAMAGE/REPAIRS: Please contact me and send clear photos of the damage/repair needed. Shipping and fees, etc., will vary on a case-by-case basis.
Payment
Accepted Payment Options: Paypal, Credit Card, or Etsy Gift Card
Shipping
Shipping time varies among my handmade items - please see individual listings for more information. Custom orders, such as personalized bookmarks, will require additional time.

SHIPPING: I ship via USPS Priority Mail unless otherwise requested. Upgrades are available.

INSURANCE: All packages come with tracking and insurance. Additional insurance will be added on as needed.

PACKAGING: All items come carefully wrapped, either in gift boxes (jewelry, bookmarks) or a combination of cardboard supports, tissue paper, and bubble wrap (art pieces). I ship in padded envelopes or flat rate boxes, depending on the order size and fragility. I also recycle and reuse shipping materials if they are in good condition.

RUSH ORDERS/SHIPPING: Please contact me as additional fees and shipping charges vary by order size and date needed.

INTERNATIONAL ORDERS (outside the United States): I ship using USPS First Class International Mail unless otherwise requested. Please note that this does NOT included insurance. All CUSTOMS FEES, IMPORT DUES, ADDITIONAL TAXES, ETC. are your responsibility.
Additional policies and FAQs
CUSTOM ORDERS: Creating a unique piece for a customer is one of my favorite aspects of jewelry, bookmark, and art design! I will happily work with you on a design, whether it is based on one of my current pieces or completely new!

You can see more of my designs at:
https://www.facebook.com/silverserpentstudio

WHOLESALE: I do not currently offer my pieces wholesale.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

1) as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
2) if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
3) as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and b) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

1) Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2) Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
3) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 1 year.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

1) Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
3) Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Hannah Trost, am the data controller of your personal information. If you have any questions or concerns, you may contact me at silverserpentstudio [!at] outlook.com. Alternately, you may mail me at:

Hannah Trost
158 9th St.
Idaho Falls, ID 83404
USA

More information

Last updated on 08 Dec, 2016
Frequently asked questions

PUBLIC DOMAIN

Available to the public and not subject to copyright. In the United States, works published BEFORE 1922 are in the public domain and can legally be used on custom pieces, such as the bookmarks I offer.

BIBLES IN THE PUBLIC DOMAIN

Not all versions of the Bible are available for use on salable items. For custom orders with Biblical quotes, please select from the following Bible versions:

1) King James Version
2) Revised Standard Version (but not the NRSV)
3) Duoay-Rheims
4) Young's Literal
5) Darby
6) JPS Bible (but not the New JPS nor the Jerusalem Bible)
7) The World English Bible (WEB)
8) The WikiSource Translation
9) The Lexham translation