stonewillowjewellery

Silversmith & Artisan Jewelry by Nicole of Stone Willow

Bragg Creek, Alberta · 825 Sales

stonewillowjewellery

Silversmith & Artisan Jewelry by Nicole of Stone Willow

Bragg Creek, Alberta 825 Sales On Etsy since 2010

5 out of 5 stars
(181)

Shop owner

Nicole

Contact

Announcement   ^^^Gift wrapping available. Shipping starting at CDN $2.95^^^
Follow me on Facebook: @StoneWillowJewellery & Instagram: @stone_willow for new items, behind the scenes and learning centre.
Website: www.stonewillow.ca to sign up for newsletter (coupon codes, sales, shows, new items, collections, articles).
Additional items shipped at no extra cost to the same shipping location.

Stone Willow is handmade silversmith & artisan jewellery with fresh clean lines - high quality .925 sterling silver, genuine Gemstones/Swarovski Crystals -  that compliment your individuality. Made with love in Bragg Creek, Alberta, Canada by Nicole.

Nicole of Stone Willow has donated 2%-9.6% of proceeds to charitable organizations annually from 2009-present.

Announcement

Last updated on 09 Jun, 2018

^^^Gift wrapping available. Shipping starting at CDN $2.95^^^
Follow me on Facebook: @StoneWillowJewellery & Instagram: @stone_willow for new items, behind the scenes and learning centre.
Website: www.stonewillow.ca to sign up for newsletter (coupon codes, sales, shows, new items, collections, articles).
Additional items shipped at no extra cost to the same shipping location.

Stone Willow is handmade silversmith & artisan jewellery with fresh clean lines - high quality .925 sterling silver, genuine Gemstones/Swarovski Crystals -  that compliment your individuality. Made with love in Bragg Creek, Alberta, Canada by Nicole.

Nicole of Stone Willow has donated 2%-9.6% of proceeds to charitable organizations annually from 2009-present.

Nicole

Contact shop owner

Nicole

Reviews

Average item review
5 out of 5 stars
(181)
Dale

Dale on 13 Jun, 2018

5 out of 5 stars

This is my second order of these simple - yet perfect - earrings...they arrived virtually overnight - packaged once again with loving care...thank you so very much!

View all 181 reviews

Updates

A lot of work goes into one little detail on this necklace - a handmade & hammer textured sterling silver rectangle link.
Fresh out of the tumbler - lots of pretty sterling silver earrings ready for a home.
It's a wrap smile Lovely gemstones wrapped and nestled in sterling silver, ready for hanging under my handmade sterling silver ear wires.
View all 10 updates

About

About Nicole & Stone Willow?

“Beauty begins the moment you decide to be yourself”

I am a lover of nature and any activity I can enjoy outdoors. You may find me hiking, trail running, skiing, or having a paddle in hand. I may be at the top of a mountain or deep at the ocean floor - being in nature is where I find my solitude, energy and balance.
My first Stone Willow designs were created because of my desire to be connected to nature in a sophisticated and pretty way. Then others wanted them too.
I have strong connections to local community and support organizations that protect the natural environment and wildlife. Owning Stone Willow allows me to donate to local charities and fundraisers to support these communities. Giving back is a part of what I do.

Why Stone Willow?
Born in 2008, and named after my passion for stones along with the beauty and diversity of willow, Stone Willow was created. Natural stones have their own individual vibrational frequencies that assist in balancing our own energy systems. Willow is reflective of a feminine and graceful presence. Together, stone and willow create a synergetic bond of radiance, growth and vitality.

Quality and customer satisfaction are important to me. I am not happy until my customers are.
Designs located at: Banff Whyte Museum, Leighton Art Centre, Crab Apple Cottage Bragg Creek location.

Stone Willow donates to charity every year.

You may find that my original designs are a fresh clean modern look with a natural feel. I love to combine colours just as you would find in nature. Not always a colour that you would first think of as a match.

I know you won't be disappointed in my Stone Willow product. I am a happy artist when you are a happy customer. Please feel free to contact me if you have any questions.
If you would like to receive discount offers and promotions, please sign up for my newsletter on my website: www.stonewillow.ca
Contact me: Nicole [!at] stonewillow.ca

Have a wonderful day!
Nicole

Shop members

  • Nicole

    Owner, Maker, Designer, Curator, Every Job From Start To Finish :)

    “Beauty begins the moment you decide to be yourself” Being an individual is the key to finding the beauty within. I am a lover of nature and any activity that I can enjoy outdoors. Being in nature is where I find my solitude, energy and balance.

Shop policies

Last updated on 11 December, 2017
Thanks for your interest in Stone Willow Jewellery - handcrafted original designs with fresh clean lines.

I use high quality materials in my hand made, original designs including sterling silver, copper, natural gemstones, genuine Swarovski Crystals, fresh water pearls, lampworked glass and more.

Gift wrapping is available by selecting "this is a gift" after selecting the item for purchase.

Note- all pieces are handcrafted and may have variations due to craftsmanship and/or inclusions and colour of natural stones. That is what makes Stone Willow Jewellery unique with personality.

I believe in giving back to the community both locally and internationally, therefore a percentage of my proceeds is donated every year. Nicole of Stone Willow has donated 2%-9.6% of proceeds every year from 2009 to the present date.

I feel that it is also my responsibility to buy eco-friendly materials. I use recycled materials for packaging when I can and I refuse to buy corals which are hurtful to the environment when harvested.

If you have any questions, please feel free to contact me: nicole [!at] stonewillow.ca
More information on my website: www.stonewillow.ca

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
My objective is to provide a very satisfied and happy customer. If you are not happy with the product, I would like to know.

If you are not satisfied with your jewellery purchase, you may notify me by email and ship the item back for a full refund minus the shipping charges. Refunds will be given for items returned within 14 days of receiving your purchased item. Undamaged and unworn items will be refunded once the item has been received by Stone Willow. Please note that earring components cannot be refunded due to hygienic reasons, therefore, a small portion cannot be refunded ($2 for ear wires, $3 for posts, $5 for lever backs).
Any returns are shipped at the customers expense.

Considerations for lost/missing International orders will not be looked into until 8 weeks post delivery.
Considerations for lost/missing Domestic orders will not be looked into until 4 weeks post delivery.
This gives the postal service a reasonable time to deliver parcels and allow them to clear customs.

I can only guarantee the package delivery to the post office. Once it leaves my possession, it is out of my control. Luckily, I have not encountered any problems with the any postal service in many countries around the world. If you would prefer tracking your parcel and/or have insurance for your parcel, please select these shipping upgrades in the checkout area.

Any customs fees charged by customs officials in the receiving country are at the customers expense.
Any exchange fees issued by merchant services such as credit cards or paypal, are at the customers expense.

Custom orders cannot be refunded as this item was made specific to your request.

Unexpected accidents such as a child pulling on jewellery, or a dropped & damaged item can be repaired. Lost an earring? Contact me with your request and we can discuss how I can help you.
Payment
Accepted Payment Methods:

**Direct Checkout - credit card, debit, Etsy gift cards, Apple Pay & Google Wallet, Euro specific payment methods
**Paypal - use your paypal account or use paypal as a guest (no membership needed).
**Gift Certificates - if you would like to use your gift certificate, please select "other" payment option after clicking the green checkout button in Etsy checkout. Enter your gift certificate number in the "message" area. If money is outstanding, a paypal invoice will be sent and must be paid before the item is shipped.
If you would like to purchase a gift card, please message me your request.

Applicable taxes such as GST will be added to the price for Canadian buyers.
Product will be shipped out once full payment is made.
Cancellation must be paid prior to the item being shipped. Please see refund policy for returns.
Items are shipped within 1 business day unless specified otherwise.
Any customs duties or tariffs that your country places on an item is the responsibility of the purchaser.
Shipping
***Shipping starting at $2.95 CAN. Additional items shipped at no extra cost to the same shipping location.

Please select an item into your cart to view shipping pricing options.

Jewellery is packaged in a beautifully hand stamped eco-friendly box or tin. This will protect your jewellery from damage during delivery and will present well for gift giving. Inside are care instructions on how to keep your jewellery clean.

Packages are shipped via Canada Post by the most economical way unless selected and paid for upgraded shipping upon checkout. Please note that I do not profit from shipping and also consider my others costs to ship out such as boxes/tins, bubble envelopes, tissue paper, and fuel. All other customs charges/tariffs that your country places on a parcel are the responsibility of the customer.

I can only guarantee the package delivery to the post office. Once it leaves my possession, it is out of my control. Luckily, I have not encountered any problems with the any postal service in many countries around the world. If you would prefer tracking your parcel and/or have insurance for your parcel, please select these shipping upgrades in the checkout area.

Considerations for lost/missing International orders will not be looked into until 8 weeks post delivery.
Considerations for lost/missing Domestic orders will not be looked into until 4 weeks post delivery.
This gives the postal service a reasonable time to deliver parcels and allow them to clear customs.

Bookmarks are packaged in a clear cellophane envelope, then placed in a bubble envelope for shipping.

Items will be shipped within 2 days of receiving payment unless otherwise stated.
Additional policies and FAQs
See something you like but would prefer a colour change? Anything is possible. Email me with your request and I'll let you know what I can do.

Nicole of Stone Willow has donated 2%-9.6% of proceeds every year from 2009 to the present date.

Stone Willow referral program:
I would like to reward my customers who refer new clients. Let's chat if this is of interest to you.

Resizing is free one time. Shipping charges are the responsiblity of the customer.

How to care for Sterling Silver Jewellery:
Sterling Silver can tarnish when oxygen and moisture react with the metal. To prevent tarnishing and to keep your sterling shiny and new looking, keep your jewellery in an airtight container or bag with an agent that removes the moisture such as a piece of carbon paper, a capsule filled with carbon (found in some vitamin containers to retain freshness), or a fresh pack found in dry foods. For minor tarnish on sterling, wiping the metal down with a jewellers polishing cloth, will retain the original shine. For tougher to remove tarnish, a gentle sterling silver cleaner will work. Avoid using toothpaste as this will scratch your silver. My favourite chemical free option is to buy a fine brass bristle brush from your local lapidary store. Gently brush your jewellery with soap and water.

Other great information and answers to all your questions at: www.stonewillow.ca under "Information" section.