stonewillowjewellery

Stone Willow -Handmade Sterling Silver Gemstone Jewelry

Bragg Creek, Alberta

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Free shipping within Canada on all jewellery!
Free shipping to USA with minimum purchase of US$35
***Gift wrapping available for $5***

Stone Willow is handmade silversmith & artisan jewellery with fresh clean lines that compliment your individuality.
High quality .925 sterling silver, genuine Gemstones/Swarovski Crystals -  Made with love in Bragg Creek, Alberta, Canada by Nicole.

Facebook: @StoneWillowJewellery
Instagram: @stone_willow
Website & Newsletter: www.stonewillow.ca (sign up for discount offers)

Nicole of Stone Willow has donated 2%-9.6% of proceeds to charitable organizations annually from 2009-present.

Announcement

Last updated on 09 Sep, 2021

Free shipping within Canada on all jewellery!
Free shipping to USA with minimum purchase of US$35
***Gift wrapping available for $5***

Stone Willow is handmade silversmith & artisan jewellery with fresh clean lines that compliment your individuality.
High quality .925 sterling silver, genuine Gemstones/Swarovski Crystals -  Made with love in Bragg Creek, Alberta, Canada by Nicole.

Facebook: @StoneWillowJewellery
Instagram: @stone_willow
Website & Newsletter: www.stonewillow.ca (sign up for discount offers)

Nicole of Stone Willow has donated 2%-9.6% of proceeds to charitable organizations annually from 2009-present.

Items

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Nicole

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Nicole

Reviews

Average item review
5 out of 5 stars
(356)

About stonewillowjewellery

Sales 1,878
On Etsy since 2010

About Nicole & Stone Willow

I live by the motto:
“Beauty begins the moment you decide to be yourself”

We are all individual, each different from the other. This is what makes life colourful & exciting. If we are true to ourselves, our beauty shines regardless of the style we represent.
I come from a background of outdoor living mixed with urban lifestyle. My escape was always to the mountains or west coast. I’m a water baby at heart, a lover of all outdoor adventure & sport, a snuggling mama bear, a life-long learner, a world traveler and have a constant creative urge. I don’t sit for long and if I do, I am moving or making.
My family is the most important thing to me. Although my creative work doesn’t pay as much as my former career, it has allowed me the flexibility to be available to the needs of the most important people in my life and raise healthy well balanced children. I hope they can enjoy life to its fullest and be true to their heart.

Website: www.stonewillow.ca
Etsy Storefront: https://www.etsy.com/ca/shop/stonewillowjewellery
Facebook: https://www.facebook.com/stonewillowjewellery/
Instagram: https://www.instagram.com/stone_willow/

Stone Willow was named after my passion for stones along with the beauty and diversity of willow - Stone Willow was created. Natural stones have their own individual vibrational frequencies that assist in balancing our own energy systems. Willow is reflective of a feminine and graceful presence. Together, stone and willow create a synergetic bond of radiance, growth and vitality.

Handmade by artist Nicole of Bragg Creek, Alberta, Canada (near Calgary)

Contact me at: nicole [!at] stonewillow.ca

Shop members

  • Nicole

    Owner, Maker, Designer

    “Beauty begins the moment you decide to be yourself” Being an individual is the key to finding the beauty within. I am a lover of nature and any activity that I can enjoy outdoors. Being in nature is where I find my solitude, energy and balance.

Shop policies

Last updated on 08 November, 2020
Thanks for your interest in Stone Willow Jewellery - handcrafted original designs with fresh clean lines.

I use high quality materials in my hand made, original designs including sterling silver, copper, natural gemstones, genuine Swarovski Crystals, fresh water pearls, lampworked glass and more.

Gift wrapping is available for CAN $5. Make your gift wrap selection in the cart.

Note- all pieces are handcrafted and may have variations due to craftsmanship and/or inclusions and colour of natural stones. That is what makes Stone Willow Jewellery unique with personality.

I believe in giving back to the community both locally and internationally, therefore a percentage of my proceeds is donated every year. Nicole of Stone Willow has donated 2%-9.6% of proceeds every year from 2009 to the present date.

I feel that it is also my responsibility to buy eco-friendly materials. I use recycled materials for packaging when I can and I refuse to buy corals which are hurtful to the environment when harvested.

If you have any questions, please feel free to contact me: nicole [!at] stonewillow.ca
More information on my website: www.stonewillow.ca

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
Returns and exchange details
My objective is to provide a very satisfied and happy customer. If you are not happy with the product, I would like to know.

If you are not satisfied with your jewellery purchase, you may notify me by email and ship the item back for a full refund minus the shipping charges.

Refunds will be given for items returned within 14 days of receiving your purchased item. Undamaged and unworn items will be refunded once the item has been received by Stone Willow.
Please note that earring components cannot be refunded due to hygienic reasons, therefore, a small portion cannot be refunded ($2 for ear wires, $3 for posts, $5 for lever backs).
Any returns are shipped at the customers expense.

Considerations for lost/missing International orders will be determined at 8 weeks post delivery.
Considerations for lost/missing Domestic orders will be determined at 4 weeks post delivery.
This gives the postal service a reasonable time to deliver parcels and allow them to clear customs.

I can only guarantee the package delivery to the post office. Once it leaves my possession, it is out of my control. Luckily, I have encountered very few problems with the postal service to many countries around the world. If you would prefer tracking your parcel and/or have insurance for your parcel, please select these shipping upgrades in the checkout area.

Any customs fees charged by customs officials in the receiving country are at the customers expense.
Any exchange fees issued by merchant services such as credit cards or paypal, are at the customers expense.

Custom orders cannot be refunded as this item was made specific to your request.

Unexpected accidents such as a child pulling on jewellery, or a dropped & damaged item can be repaired. Lost an earring? Contact me with your request and we can discuss how I can help you.
Payment
Accepted Payment Methods:

**Direct Checkout - credit card, debit, Etsy gift cards, Apple Pay & Google Wallet, Euro specific payment methods
**Paypal - use your paypal account or use paypal as a guest (no membership needed).
**Gift Certificates - if you would like to use your gift certificate, please contact me directly.

Applicable taxes such as GST will be added to the price for Canadian buyers.
Product will be shipped out once full payment is made.
Cancellation must be made prior to the item being shipped. Please see refund policy for returns.
Items are shipped within 1-2 business day unless specified otherwise.
Any customs duties or tariffs that your country places on an item is the responsibility of the purchaser.
Delivery
Free shipping within Canada on all jewellery.
Free shipping to USA with a minimum purchase of US$35.
Shipping available to most countries, shipping options in cart.

Additional items are shipped at no extra cost to the same shipping location.

Please select an item into your cart to view shipping pricing options.

Jewellery is packaged in an eco-friendly box. This will protect your jewellery from damage during delivery.

Packages are shipped via Canada Post the most economical way unless selected and paid for upgraded shipping upon checkout.
All other customs charges/tariffs that your country places on a parcel are the responsibility of the customer.

Items will be shipped within 1-2 business days of receiving payment unless otherwise stated.

I can only guarantee the package delivery to the post office. Once it leaves my possession, it is out of my control. Luckily, I have encountered very few problems with the postal service to many countries around the world. If you would prefer tracking your parcel and/or have insurance for your parcel, please select these shipping upgrades in the checkout area.

Considerations for lost/missing International orders will be determined at 8 weeks post delivery.
Considerations for lost/missing Domestic orders will be determined at 4 weeks post delivery.
This gives the postal service a reasonable time to deliver parcels and allow them to clear customs.
Additional policies and FAQs
See something you like but would prefer a colour change? Anything is possible. Email me with your request and I'll let you know what I can do.

Nicole of Stone Willow has donated 2%-9.6% of proceeds every year from 2009 to the present date.

Stone Willow referral program:
I would like to reward my customers who refer new clients. Let's chat if this is of interest to you.

Resizing is free one time (excludes rings). Shipping charges are the responsiblity of the customer.

How to care for Sterling Silver Jewellery:
Sterling Silver can tarnish when oxygen and moisture react with the metal. To prevent tarnishing and to keep your sterling shiny and new looking, keep your jewellery in an airtight container or bag with an agent that removes the moisture such as a piece of carbon paper, a capsule filled with carbon (found in some vitamin containers to retain freshness), or a fresh pack found in dry foods. For minor tarnish on sterling, wiping the metal down with a jewellers polishing cloth, will retain the original shine. For tougher to remove tarnish, a gentle sterling silver cleaner will work. Avoid using toothpaste as this will scratch your silver. My favourite chemical free option is to buy a fine brass bristle brush from your local lapidary store. Gently brush your jewellery with soap and water.

Other great information and answers to all your questions at: www.stonewillow.ca under "Information" section.
Privacy
Your personal information is always kept confident.
If you'd like to receive discount offers & news via my occasional email newsletter, please sign up at www.stonewillow.ca