SugarBerryCo

Artisan Tulle Garments- Bridal Wear & Accessories

Toronto, Ontario | 170 Sales

SugarBerryCo

Artisan Tulle Garments- Bridal Wear & Accessories

Toronto, Ontario 170 Sales On Etsy since 2016

5 out of 5 stars (44)

Announcement    We offer discounts for Bridal parties and multiple orders. Inquire for more details.

Announcement

Last updated on 29 Jan, 2018

We offer discounts for Bridal parties and multiple orders. Inquire for more details.

Jeanette Lopez-Spence

Contact shop owner

Jeanette Lopez-Spence

View all 40 items

About

SugarBerry Co.

The inception of SugarBerry Co came out of passion and desire to create. After graduating fashion design, I explored all facets of the industry including alterations, bridal couture, custom design, retail and tailoring. Although it wasn’t the most lucrative career I could see my progression, I was in love with my career and the direction I was headed in.

At 25 years old I fell in love again, only this time it was with my beautiful daughter. I was committed to giving her the world and everything she deserved even if It meant pushing my personal goals aside in order to do so. Over the next few years I developed my career in finance and securities to give her the life I know she deserved. Fast forward 15 years and another child later I found myself reflecting on what I had done to this point; I have a healthy and happy family, I made a comfortable living but I wanted more than that. I wanted to be an inspiration to my children and show them that they could achieve their dreams if they put forth the effort.

Against the advice some of my family and friends I left a comfortable situation and embarked on a new career path, I am following my heart, chasing my dreams and rediscovering my passion; thus SugarBerry Co was born.

My vision for SugarBerry is to create a boutique that features hand crafted evening and bridal wear. Combining classic style elements and industry techniques; the focus at SugarBerry is to deliver well made, hand crafted products of the highest quality that allow our patrons to look and feel beautiful.

I invite you to follow our journey on Instagram as a way to connect and interact beyond the virtual store. Please check in periodically to see our current and up coming designs that will be added to Etsy.

Around the web

Shop members

  • Jeanette

    Designer, Owner

Shop policies

More information

Last updated on 18 Jan, 2018
Frequently asked questions
How long will it take to receive my purchase?

Most items listed in the shop are made on order. We typically don’t carry a large stock of items that sit on a shelf. Each item is made with special care and takes approximately 3-5 business days before it will be ready to be shipped out.

For more detailed information about types of shipping available and estimated shipping times, just copy the link below and paste on your browser.

https://www.canadapost.ca/web/en/pages/parcelscon/default.page

How does your sizing work?

Please refer to our sizing chart when purchasing garments from my shop, as each store sizes are made differently. The sizing chart sizes for my shop are based on North American standard sizes.

Do you accept cancellations, returns, or exchanges?

Customer satisfaction is important to us. We gladly accept returns, exchanges, and cancellations on regular items listed in the shop. Terms and conditions apply.
Special conditions apply to sample sale items and custom made orders.

What if I changed my mind and would like to cancel my order?

If you would like to cancel your order, please notify us within 24 hrs of the time of your purchase. Purchases are recorded by time and date stamp. Please include your order reference #, contact information listed on your order, and (optional) the reason for cancellation .

Do you accept cancellations or returns for custom orders or sample orders?

Custom-made garments are considered a special order designed to tailor to your specification. In the event you would like to cancel, we offer cancellations within 24 hrs of time of purchase. Purchases are recorded by time and date stamp.
Unfortunately we cannot accept returns as these items are considered final sale.

Sample items are usually one of a kind or prototype items sold at a discounted price. We offer cancellations within 24hrs of time of purchase but cannot offer refunds or exchanges, as these are sale items.

What are the terms and conditions for returns & exchanges?

Once you have received your order, we hope you love your handmade item. If you are not happy with your purchase we will happily accept returns and exchanges according to the following:

• Please contact me within 3 days of the tracked delivery date.
• Items must be shipped back within 7 days of the delivery date.
• All returns and exchanges must be new, unused, free of damage, free of odour and in its original packaging.
• All garment tags must still be attached to the garment. If the tag is not attached, it will be considered used. No exceptions.

*** A refund or exchange will be issued for the garment only and does not include shipping, import taxes, duties, additional shipping costs or any other fees

Estimated shipping time and upgrades - CANADA - Defined

Expedited Parcel - 2-9 days
• Includes Tracking, Delivery Confirmation, and up to $100 CAD Liability Coverage

Xpresspost - 1-2 days
• Includes On-Time Delivery Guarantee, Tracking, Delivery Confirmation, and up to $100 CAD Liability Coverage.

Priority - 1 day
• Includes On-Time Delivery Guarantee, Tracking, Delivery Confirmation, Signature, and up to $100 CAD Liability Coverage.

Estimated shipping time and upgrades - UNITED STATES - Defined

Tracked Packet - 4-7 day
• Includes Tracking, Delivery Confirmation, and up to $100 CAD Liability Coverage.

Expedited Parcel - 4-7 days
• Includes Tracking, Delivery Confirmation, and up to $100 CAD Liability Coverage.

Xpresspost - 2-3 days
• Includes On-time Delivery Guarantee, Tracking, Delivery Confirmation, Signature Confirmation, and up to $100 CAD Liability Coverage.

Estimated shipping time and upgrades - INTERNATIONAL - Defined

Tracked Packet - 4-7 days
• Includes Tracking, Delivery Confirmation, and up to $100 CAD Liability Coverage.

Xpresspost - 4-10 days
• Includes on-time Delivery Guarantee, Tracking, Delivery Confirmation, and up to $100 CAD Liability Coverage.

Why is the garment not EXACTLY the same colour as the website or my last order?

Over the period of months we may go through multiple dye lots each colour of fabric ordered. Although we do our best to ensure that every dye lot is the same, slight variations in any dye are possible from the mill.

When we photograph our products for the website, lighting, camera settings, etc will vary from the light that you see the garment under at your home.

In addition, lighting can affect how pictures may look on your computer. Different monitors will have different colour balance, etc. Although we test our images on multiple computer screens, it is impossible to make it look perfect for everyone.

For Bridal parties, we use the same dye lot to ensure the EXACT colour match for all the garments in your order.