thankyoualder

Unique Christmas Ornaments

Victoria, British Columbia 552 Sales On Etsy since 2014

5 out of 5 stars (119)

thankyoualder

Unique Christmas Ornaments

Victoria, British Columbia | 552 Sales

Shop owner

Contact

Rylee

Contact shop owner

Rylee

Announcement    Welcome to Thank You Alder! We create wooden ornaments that can be customized for Christmas and special occasions. Follow @thankyoualder for behind the scenes!

Announcement

Last updated on 23 Jul, 2019

Welcome to Thank You Alder! We create wooden ornaments that can be customized for Christmas and special occasions. Follow @thankyoualder for behind the scenes!

Reviews

Average item review
5 out of 5 stars
(119)

About thankyoualder

Sales 552
On Etsy since 2014

"Giving gifts to the people I love is one of the greatest joys in my life. Seeing the looks on their faces, and sharing that moment helps the stresses of the world fall away."

It's this philosophy that brought designer Rylee Postulo to create Thank You Alder. Her goal was to create an array of one-of-a-kind gifts to help you celebrate your loved ones and the time you've spent together. Rylee has translated her intricate ink drawings into beautiful, customizable ornaments to help you commemorate any occasion or your favorite holiday! From iconic cities, to peaceful scenes, to adorable creatures, you'll find Rylee's love for travel, nature, and love itself throughout all of our pieces.

Our Process
All of our pieces are designed and made by hand and with our trusty laser engraver in Victoria, BC. Each ornament is assembled with layers of sustainable alder and maple wood. Pieces featuring vibrant colors are hand-painted in our studio, and clear coated to make sure they last as long as the memories!

Shop members

  • Rylee

    Owner, Maker

    Rylee is transforms her intricate ink drawings into wooden jewelry and ornaments by a laser cut. Follow along on our instagram: http://instagram.com/thankyoualder To view her jewelry visit: ryleeandink.com

Shop policies

Last updated on 12 December, 2019
Thank you for visiting Thank you alder

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Rylee and Ink reserves the right to evaluate all refund/exchange requests on a case by case basis. Due to the custom nature of many of our products, refunds/exchanges are not offered for those products unless an error was made by Rylee and Ink in production. We work hard to ensure our product photographs provide a true representation of each item, and provide accurate measurements of items where necessary. If you are unsure of an item, please contact us prior to purchase and we will happily answer any questions you may have.

Examples of circumstances that do not qualify for refunds/exchanges include (but are not limited to):

Incorrect spelling within an order (made by the customer at time of order)
Incorrect shipping address (placed by the customer)
Wrong product ordered by customer
Shipping delays
Personalised items
Requests made after two (3) days of product being received

Should you wish to request a refund or exchange you must submit this request within writing by etsy conversation within two (3) days of receiving your item. If a refund or exchange is granted by Rylee and Ink it is the responsibility of the customer to return the product (at their expense) to Rylee and Ink at which time a refund will be processed minus shipping costs as those are nonrefundable.


It is the responsibility of the customer to ensure their order is correct at the time of placement, and by purchasing a product from Rylee and Ink the customer agrees to the terms and conditions set forth within these policies. We want our customers to be happy with their purchases so if you are dissatisfied with your product for any reason, please send a message our way and we will try our best to remedy the situation.

In the case of an item arriving damaged. please contact me within 2 days of the date of delivery with an attached photo to discuss an exchange or replacement.
Payment
At this time, I do not accept cancellations on orders.
Delivery
All Canadian and U.S. orders will be sent with Canada Post/USPS. They all come with tracking numbers.

Please note that there may be additional brokerage, duties, and custom fees in your country. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

If you have any questions about shipping please don't hesitate to message us.
Additional policies and FAQs
-I am sending this as a gift, can you claim it as a gift on the customs form?
Unfortunately, we can't claim any orders as a "gift" on customs forms. It's against the law. Please be aware all orders going across the border are subject to additional customs and brokerage fees. Additionally, we have to put the TRUE value of the order for custom purposes. Marking your order as a "gift" on Etsy does not make it eligible for it to be a gift for custom purposes, it only assures the receipt won't be included.

Custom messages
-If ordering a custom message, please be sure to include your message. If your accidentally forgot to include it, and opted for a message, your order won't be shipped until we hear from you.

-Please double check your message for spelling and punctuation. We copy/paste exactly what you put.

- If you would like a proof, please let us know upon ordering. Otherwise, to save time we will print whatever you included as a message.

-If you do not include a font preference for your message, we will choose one of the 4 options.

-The dates below are recommended dates set by Canada Post / USPS to get your package in time for Christmas
US: Dec 7th (passed)
Canada (XPRESSPOST) : Dec 17th